Star West Reviews

2.9

50% would recommend to a friend

(14 total reviews)

Pete Sobrepena

26% approve of CEO

52% positive business outlook

Reviews by job title

14 reviews
1.0
12 Aug 2017

Dispatcher

Recommend
CEO approval
Business outlook

Pros

Pay is decent, hours are consistent, office work is cushy.

Cons

The management is petty, overly strict, and unnecessarily bureaucratic. This was one of the worst jobs I have ever had. It seemed like every member of management was just a minor dictator. I was written up once for coming in at 8:01 AM. When I switched shifts with a co-worker so I could go to an event over the weekend I was reprimanded for "going behind my manager's back". Her initial reasoning for not approving the time off request was that it was "unfair" for me to get more than the two weekends a month off that employees were allowed by policy (but my co-worker was happy to cover the shift). I was told to drive home and change after coming in on casual Friday wearing a shirt with Wicked (the musical) on it. Nothing lewd, literally just the title of the Broadway show and the logo, which is work appropriate. I'm 98% certain one of the senior techs while I was there was fired for discussing the techs unionize. We were told not to talk too much while we were working. Not, like, we were distracted and told to get back on task, but we were regularly talking *while* working and were told not to. For several weeks in the off season the odfice was very slow and I asked if there was anything that needed to be done, my supervisor almost always said "nothing right now". When I started reading during this down time I was reprimanded. When I asked if there was any work I could do instead I was told nothing needed to be done at the moment. I know this sounds like an exaggeration, but it felt like management didn't think we could be working if we were also happy.

1.0
17 Feb 2017

Technican

Recommend
CEO approval
Business outlook

Pros

No shortage of employees who equally despised the owner.

Cons

The owner and management are crooks. They say one thing one day, and hold you accountable for the other the next. Or, they make decisions for you, without your knowledge, and without informing you, and then hold you accountable for not knowing.

1.0
26 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Good stepping stone for better things. If you're satisfied with low pay then it's not so bad.

Cons

Unrealistic training for the level of work expected. For a company in the business of serving customers, they refuse to ensure the customer is first. You must spend $800+ to purchase the equipment repaired to do the job. There's no incentive for employees to be stewards of the company, which says something for a company representing a large scale company like Dish. Instead of retraining management seems to think breathing down your neck will fix any issues you might be having. There's little to no opportunity for advancement.

Viewing 1 - 3 of 14 Reviews

Glassdoor has 15 Star West reviews submitted anonymously by Star West employees. Read employee reviews and ratings on Glassdoor to decide if Star West is right for you.