StashAway Reviews

3.6

68% would recommend to a friend

(115 total reviews)

Michele Ferrario

84% approve of CEO

51% positive business outlook

StashAway has an employee rating of 3.6 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StashAway employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

115 reviews
1.0
7 Feb 2024
Recommend
CEO approval
Business outlook

Pros

People here are nice, and collaborative. The team is tight because we trauma bonded after all the challenges we've been through.

Cons

StashAway has one major problem. Their middle managers suck. And I'm not just talking about incompetency. They talk down to their subordinates and will not hesitate to throw them under the bus to look good to peers their level and c-suite. They also cannot be challenged, people who challenged them have been silently managed out. I am not even talking about my own experience; this runs across a few departments, from berating the employees to micromanaging them. The amount of horror stories I hear from my colleagues, and how some of them left in a way that reflects terribly on the professionalism of the company and upper management You know whats the worst thing? It seems like the C-suite knows, but they don't even care about the working level being mistreated. They lost touch with the working level, and feedback usually falls on deaf ears, or people do not dare to give feedback, fearing their jobs might be on the line. For a company that says culture is their selling point, the culture is not good at all. It has become such a manipulative and psychologically unsafe environment to work in.  I am tense every day and worry about whether I will be scolded or not. Even when the managers are in a good mood, it scares me so much. Silent layoffs: Their handling of some of the layoffs due to "performance" is very questionable. It feels like they are firing people due to costs and because they feel threatened by them. When talking to people that the affected employees worked with, they have nothing but good feedback for the said person. Hiring: After laying off people, they hire new messiahs to "change" the game or to "improve" things, but they usually conform to the current management's ways. It is pretty upsetting to see how the culture drastically changed over the years, it was not like that when I first joined. It is NOT the same company as it was a few years back. The culture is NOT empowering, NOT nurturing, and mentally unsafe.

2.0
9 May 2024

Was great when I joined, turned into a really sad place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredibly smart and hardworking teammates (except some very toxic managers) Freedom to initiate and execute Can learn a lot very quickly (everything from strategy down to the details of execution) Flexibility to work from abroad I still believe in the idea of the product

Cons

Culture used to be great, it's turned toxic now, especially in Singapore. A lot of people have been silently pushed out of the company, particularly foreigners, and rehired in MY for lower cost (it's sad to witness how C-suite lies to everyone about 'having no issues with costs' yet making these decisions). While it's absolutely normal for a business to make these decisions, they've been executed in a very unpleasant manner leaving a lot of team members confused and anxious about their own roles. Especially of some team members who've been asked to leave on the day despite the fact that they stayed with the company for years. Cases like these have affected culture severely, and there's 0 trust amongst employees. Compensation package is below market standards and the explanations to that from C-suite are extremely vague. Stock options are very insignificant to majority of the team members. Increments and bonuses are almost non-existant and explanations are handled in a very unprofessional manner giving ridiculous childish excuses. Benefits are below average: 'comprehensive health insurance' can barely cover the basics, L&D budget has been cut, some managers are strict about days working from the office/abroad. Career opportunities are close to non-existant, if promotions happen, they do in a particularly intransparent manner. There's obvious favoritism. Business outlook seems very foggy for the future of the company. With growing competition, I genuinely start doubting if we as company can make it. Ignorant & incompetent management. Like a lot of other comments here say, there are major issues with middle and top managers. It seems like they really don't want to see the reality of the daunting situation company is. Some managers behave horribly, there were team members left crying after their 1:1s, they talk down, drop racist comments in team meetings. However, are great talkers and prepare beautiful slides :) I understand that no one is perfect, but majority of the managers are extremely selfish and don't care about your development.

2.0
11 Sept 2023
Recommend
CEO approval
Business outlook

Pros

flexible working arrangement, nice and helpful peers

Cons

questionable biz strategy questionable transparency - the mgmt preach about transparency yet there is none to be show. alot of it is PR and managers living in their own world no clearly defined path forward, just randomly initiating weird initiatives

avatar
StashAway Response
2y
We appreciate you taking the time to share your perspectives. We’re truly sorry to hear that you are having a less than ideal work experience at StashAway. Let us address a few of the points you raised, and clarify some of the implications. Firstly, on transparency: we have weekly stand ups where we share company updates, monthly town halls where different teams give deep dives into their workings, and monthly ask-me-anything sessions with the C-Suite that address specific company questions. Across all these sessions, management shares a number of non-public information as well as thoughts and data about company direction. We do not think it is possible to be more transparent than this, and we are not aware of any company of our size that is more transparent than StashAway. Secondly, our founders and management believe that fostering the right culture is incredibly important to build a successful company and provide a great environment for people to grow. While culture is mostly built through hiring the right people and through great examples from the top, there is a social aspect of building a company together that requires people to meet. We have embraced a fully flexible work-from-home/work-from-office policy, and in parallel we work hard to ensure we create moments of togetherness as it’s easier and more fun to work together if you once in a while share a coffee, a drink, a meal, a ping-pong match and a smile. We will continue to celebrate milestones and successes within the organization, including individual birthdays. Thirdly, regarding your Malaysia comment. We operate as a regional company with offices in 5 countries, and we have people with regional roles in all 5 countries. Singapore and Malaysia are our 2 largest hubs where most of our product, engineering, marketing and compliance teams are; Malaysia is also our hub for operations and client experience. We started as a single office in Singapore, and over time were granted licenses to operate in new markets and opened new offices: as a company with multi-regional ambitions, we find it of paramount importance to have a diverse team of people with different backgrounds and coming from different countries. For each new open role, we make a strategic choice of where to locate the role, depending on the skillset we are looking for, the location of the rest of the team and the cost associated with talent across different markets. Fourthly, regarding your title, Glassdoor is a transparent platform that does not allow us to make any changes to the reviews that StashAway received. The best we can do is to provide responses to various questions and reviews, and clarify imprecisions. We are thankful that our current and former team members want to give positive reviews that reflect their experience. Finally, if you have any questions or comments with regards to the company strategy, you are more than encouraged to discuss it openly with your manager or the relevant C-Suite member or, if you want to keep the conversation anonymous, you can take advantage of our monthly Ask-Me-Anything session mentioned above. Regards, The People & Culture team
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