Stateside Associates Reviews

I worked at Stateside Associates first as an Associate and then as a Manager. From reading the reviews on this site it is clear that not much has changed there. An absolutely awful work environment. Impossible work loads during session, with impossible expectations for perfection, and with outrageous reactions when perfection is not attained and even minor mistakes are made. In-between these regular outbursts, most of the work is a dull and monotonous grind. Really the most awful and repressive environment I have ever experienced in my 25 years of working. People would regularly quit, on the spot, with no other employment prospects in the works. I was one of them! Folks, I can tell you this: Having worked as both an Associate and a Manager, your manager was/is just as miserable as you were/are, if not more. Manager's are under much more pressure than the associates, and are forced to interact with the CEO much more often and closely.

The company’s business model is flawed by design. Salaried employees are knowingly given more work than can possibly be completed in a day/week. Obviously there are times when salaried employees will need to stay late or work weekends, but that should be the exception and not the rule. At SSA employees are expected to work nights and weekends, often in excess of 70 hours a week from Jan – late April / mid May. Those that do not are labeled as lazy and terminated. Employees should be entitled to some semblance of a work/life balance. The pay is bad, and management takes advantage of a soft job market to avoid giving raises. Management also avoids giving periodic/annual reviews for the same reason. The companywide management style is one of intimidation and fear. Management is often ignorant of specific client issues until the client, with whom staff have no contact, brings them to their attention. The immediate reaction to any perceived mistake is to immediately assign blame and take punitive action against the staff response. No mistake is ever used as an opportunity to teach. Instead, employees are verbally berated in front of one another, and what should be private e-mails between employees and supervisors are always forwarded along to other team members solely as motivation for them to work harder. Management provides little to no oversight or support of its employees until a problem arises.