Weak, passive management style. Utterly random design sensibility i.e. "Let's make it an ellipse, it's punchy" "let's use track lighting, the lighting rep suggested it" Some fragile egos among Sr. Staff when combined with passive management style result in extreme conflict avoidance which leads to poor project program development, refusal to seek client input, then schedule upsets due to redesign, then clients refusing to pay, then lawsuits.
They're really weak architects, generally.
They have few significant or interesting projects.
They're probably going out of business within five years.
Their priorities are capricious, they are either incapable of communicating a rationale, or they have no rationale. I suspect the latter.
They're intellectually and professionally lazy.