Does StoryStream pay their employees well?

According to anonymously submitted Glassdoor reviews, StoryStream employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at StoryStream. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at StoryStream?

89% of StoryStream employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated StoryStream 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

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StoryStream

StoryStream Reviews

4.5

89% would recommend to a friend

(20 total reviews)

Alex Vaidya

87% approve of CEO

69% positive business outlook

Ratings by category

4.6

Culture and values

4.5

Diversity and inclusion

4.5

Work/Life balance

4.3

Senior management

4.1

Compensation and benefits

4.1

Career opportunities

StoryStream has an employee rating of 4.5 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryStream employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

20 reviews

5.0

24 Sept 2025

A great place to grow as a professional CSM - properly!

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Great team, in-depth learning of the platform & how to properly CSM enterprise customers

Cons

If you're not prepared to work hard & be an active member of the culture, StoryStream is not for you

2.0

31 Aug 2025

Blind leading the blind

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Customers are fun to work with, as are non-management employees.

Cons

Product lacks lots of basic features. It’s a nice-to-have SaaS product, not a must-have like management think it is. Churn is seen a CS problem and not a company problem. Strategy and marketing direction changes on a quarterly basis. Customer licensing/pricing varies wildly, but expectation is to service customers the same. Poor pay transparency. Unrealistic commission targets. CS is more like customer support and firefighting, vs true customer success and value driving.

StoryStream Response

8mo

Thank you for sharing your feedback — we take all input seriously as it helps us reflect and improve. We’re sorry to hear that your experience at StoryStream didn’t meet your expectations. While this doesn’t align with the broader feedback we hear internally and externally — including recognition as a ‘Best Place to Work’ and multiple G2 awards based on customer feedback — we appreciate that every experience is unique. StoryStream is a fast-growing tech company, and that naturally means a dynamic, evolving environment. This pace of change can be challenging, and it may not be the right fit for everyone, particularly if one prefers a slower, less urgent growth pace. We genuinely wish you every success in the future and hope you find the right environment to thrive in.

5.0

30 May 2024

Best place to grow professionally

Backend developer

Recommend

CEO approval

Business outlook

Pros

Amazing work-life balance: StoryStream truly understands the importance of maintaining a healthy work-life balance. Supportive of remote work: The company has been incredibly supportive of working remotely, especially during critical times, ensuring that employees have the flexibility they need. Continuous learning opportunities: Every day feels new and exciting with numerous opportunities to learn and grow professionally.

Cons

Employees are a bit underpaid. But it's important to note that despite the lower pay, employees are not undervalued and their contributions are recognized and appreciated.

Viewing 1 - 3 of 20 Reviews