Stripes Reviews

3.3

32% would recommend to a friend

(397 total reviews)

Sam L. Susser

51% approve of CEO

30% positive business outlook

Stripes has an employee rating of 3.3 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

397 reviews
4.0
3 Feb 2017

Genaral store manager

Recommend
CEO approval
Business outlook

Pros

Stable employment. Great benefits. Fast pace. Employees and customers were the best part of my day. Teaching and guiding came naturally. Being part of an awesome team that developed was a privilege.

Cons

Supervisor wasnt knowledgable about my position. Company veering from quality cutomer service to management pleasing at their convenience. Division manager cut hours drastically and there was not enough to give employees to complete duties and provide satifying customer service. This was leaving management to fill hours with no compensation. Sometimes a work week was 100 hours or more and there was no thank you or appreciation. It still wasnt enough. All the duties that didntvget done were complained about with no notice to the time spent at work helping your employees do what they couldnt get to because of hours not given.

1.0
5 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The initial salary offer was what attracted me most to this position and the company. The promise of results oriented bonus incentives was also attractive. The large breadth of the current composition and the increasing establishment of additional market share across the Southwest also promised great future potential.

Cons

Unfortunately, I never saw my actual contract until my first day of work. You are required to work a minimum of 60 hours a week, all weekends (except Sunday if you are fully staffed) and you will not be authorized to take any holidays. The actual leadership structure is extremely inefficient. 10-12 general managers report directly to an area manager and then to the regional manager. The command structure is very bottom-heavy with little to no promotion potential. Area managers normally work from home and have very little oversight at individual locations and are only required to visit a store location twice a month. Please be absolutely positive this type of retail industry is for you before signing on. Turnover for Stripes is alarmingly high in this industry and job satisfaction is dangerously low.

5.0
14 Dec 2017

General Manager

Recommend
CEO approval
Business outlook

Pros

Benefits are very good and customer involvement makes the job worthwhile

Cons

All the upper management are liars. They say they support the stores and even ask how can they help but it's just politics they don't care how they can help

Viewing 1 - 3 of 397 Reviews

Glassdoor has 403 Stripes reviews submitted anonymously by Stripes employees. Read employee reviews and ratings on Glassdoor to decide if Stripes is right for you.