Does Student Roost pay their employees well?

According to anonymously submitted Glassdoor reviews, Student Roost employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Student Roost. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Student Roost?

63% of Student Roost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Student Roost 3.2 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Student Roost?

Customer Service Advisor (33) , Customer Advisor (Night Owl) (11) , CSA - Customer Service Associate (10) , Assistant Operations Manager (8) , Customer Service Representative (7) , Operations Manager (7) , Customer Service Advisor Night Owl (6) , Customer Service (3) , night owl (3) , Customer Service Assistant (2) , Customer Service Associate (2) , Finance (2) , Housekeeper (2) , Maintenance (2) , Operations (2)

What are the pros of working at Student Roost according to real employee reviews?

"People are amazing and great" ((in 14 reviews)); "Supportive management" ((in 12 reviews)); "Lovely staff, and colleagues." ((in 10 reviews)); "Friendly team" ((in 9 reviews)); "Its refreshing to work for a company who have such a great culture." ((in 7 reviews))

What are the cons of working at Student Roost according to real employee reviews?

"Low salary and nothing else tbh" ((in 5 reviews)); "flexible hours" ((in 5 reviews)); "Pay could be better" ((in 4 reviews)); "At busier times of the year it is a demanding role and a work / life balance is hard to achieve." ((in 4 reviews)); "Senior management from City level onwards are completely out of touch." ((in 3 reviews))

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Student Roost

Student Roost Reviews

3.5

63% would recommend to a friend

(141 total reviews)

Nathan Goddard

77% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (141 reviews)

Student Roost has an employee rating of 3.5 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Student Roost employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

141 reviews

4.0

3 June 2026

Enjoyable workplace with lovely colleagues and boss

Customer advisor (night owl)

Recommend

CEO approval

Business outlook

Pros

Lovely colleagues and boss. Really enjoyed my time there

Cons

Nothing really or maybe lone working

5.0

7 May 2026

Good and beneficial workplace with no current downsides

Graduate student

Recommend

CEO approval

Business outlook

Pros

It is Good and beneficial

Cons

No cons as off now

5.0

5 May 2026

Would come back !

Costumer service associate

Recommend

CEO approval

Business outlook

Pros

Great company to work for

Cons

Shame o have to move abroad

Viewing 1 - 3 of 141 Reviews

Jobs at Student Roost

Hospitality Support- Fixed Term Summer Work- Student Accomodation

Belfast, Northern Ireland

GBP 13 - GBP 13 /hr

(Employer provided)

View job

Customer Service Advisor – Student Accommodation- Cornerhouse

Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation Swanston House

Belfast, Northern Ireland

GBP 14 - GBP 14 /hr

(Employer provided)

View job

Housekeeper– Student Accommodation

Belfast, Northern Ireland

GBP 13 - GBP 13 /hr

(Employer provided)

View job

Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation