Does Sue Ryder pay their employees well?

According to anonymously submitted Glassdoor reviews, Sue Ryder employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Sue Ryder. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Sue Ryder?

50% of Sue Ryder employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sue Ryder 3.3 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Sue Ryder?

Volunteer (62) , Shop Manager (23) , Sales Assistant (17) , Assistant Manager (15) , Manager (7) , Sales Associate (6) , Shop Assistant (6) , Shop Supervisor (5) , Store Manager (5) , Care Assistant (4) , Registered Nurse (4) , Assistant Shop Manager (3) , Customer Service Representative (3) , Fundraiser (3) , Marketing Manager (3)

What are the pros of working at Sue Ryder according to real employee reviews?

"Nice to see different people." ((in 30 reviews)); "Some staff friendly" ((in 28 reviews)); "Mostly the great colleagues and social connect" ((in 19 reviews)); "Training was good" ((in 7 reviews)); "The work environment is pleasant" ((in 6 reviews))

What are the cons of working at Sue Ryder according to real employee reviews?

"Difficult to hire managers due to the low pay and workload." ((in 13 reviews)); "Bullying that’s reported and ignored by senior staff." ((in 9 reviews)); "Low paid long hours." ((in 7 reviews)); "Like most of the charity sector salaries are low." ((in 4 reviews)); "Toxic culture" ((in 3 reviews))

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Sue Ryder

Sue Ryder Reviews

3.4

50% would recommend to a friend

(349 total reviews)

James Sanderson

48% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (349 reviews)

Sue Ryder has an employee rating of 3.4 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sue Ryder employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

349 reviews

5.0

1 June 2026

Lovely charity with no negative experiences

Senior hr systems administrator

Recommend

CEO approval

Business outlook

Pros

Lovely charity to work for

Cons

No cons working at Sue Ryder in my time

2.0

31 May 2026

Great cause and volunteers, but low pay and high expectations

Store manager

Recommend

CEO approval

Business outlook

Pros

Excellent cause , fab volunteers hardworking staff

Cons

Extremely poor pay and management expectations regards kpi

1.0

27 Apr 2026

Zero Support

Volunteer coordinator

Recommend

CEO approval

Business outlook

Pros

Discount in stores - colleagues are brilliant.

Cons

Got made redundant and had absolutely no support looking for other roles within the company. Less than 1 months pay for redundancy payout. Unclear objectives for over a year with little idea of the development of any teams.

Viewing 1 - 3 of 349 Reviews

Jobs at Sue Ryder

Shop Supervisor

South Shields, England

GBP 25K - GBP 25K /yr