SugarAI Reviews

2.8

40% would recommend to a friend

(320 total reviews)
avatar

David Roberts

38% approve of CEO

36% positive business outlook

SugarAI has an employee rating of 2.8 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

320 reviews
5.0
2 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Remote working: I was introduced to the world of remote working pre Covid and never looked back. It has become the norm now but remove working was a life saver for me. Solid Support Organization: If you're looking to work in Support, SugarCRM has a solid Support organization with great leadership and clear processes. I've since moved on to a different company but Support is no where as good.

Cons

Lack of team bonding in Australia eventually brought a sense of disconnection for me, but it's not the reason for my departure.

5.0
1 June 2022
Recommend
CEO approval
Business outlook

Pros

- Great products so a lot to sell for sellers. - Awesome Customer Base with some respected brands from Australia and globe leveraging the product so well. - Continous Product Innovationand growth. - Unified Front Office Stack which is constantly improving day by day. - Great Base Pay, Commissions and Perks for sellers.

Cons

Limited marketing efforts which is fine as the product speaks for itself.

5.0
7 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Great team to work with with great leadership here in Sydney - Upper management and leadership are great. There is a very open nature and ability to provide feedback - Incredibly collaborative team - best I have worked with - Evolving product strategy is exciting and there is a clear well articulated vision - Achievable and realistic targets - Partner network are mature and easy to work with across Australia and NZ

Cons

- *Not necessarily a con, but something to be aware of* The nature of the solution being sold sometimes means being across multiple business units internally and sometimes being heavily involved. This can sometimes lead to taking on board more than required and wearing multiple hats - however this is always an opportunity for growth - Growing within the region, so team is still currently small

Viewing 1 - 3 of 320 Reviews

Glassdoor has 339 SugarAI reviews submitted anonymously by SugarAI employees. Read employee reviews and ratings on Glassdoor to decide if SugarAI is right for you.