Sugarfina Reviews

3.2

47% would recommend to a friend

(142 total reviews)

Scott LaPorta

53% approve of CEO

42% positive business outlook

Sugarfina has an employee rating of 3.2 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sugarfina employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

142 reviews
2.0
17 Oct 2019

Growth at a High Cost, Wasted Potential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I had amazing coworkers, a great boss and there was a lot of room to grow and be creative. The product is great and there’s so much potential for it to be a huge success with the right business decisions and leadership team.

Cons

Growth here required grueling hours, constant personal sacrifice and was rewarded with embarrassingly low pay (SIGNIFICANTLY lower than industry standard). When you tried to advocate for higher pay, HR would point to “benefits.” The problem is benefits like early dismissal Fridays don’t pay rent. The core values listed on the wall are great in theory but seldom practiced day to day. Business decisions were made sloppily, with seemingly little data or actual reason other than aesthetic or just what mood the leadership team was in that day. The company is reactionary - it’s never being proactive, just putting out fires. The bankruptcy was only shocking because there was no transparency about how the company was performing up until the last minute, but thinking back it was not surprising at all - and entirely preventable. I would’ve recommended working here a few years ago, but I’d stay far, far away at this point. It’s a sinking ship and there have been no tangible signs pointing to it being salvageable - regardless of what pep talks are given at company meetings.

1.0
8 May 2017
Recommend
CEO approval
Business outlook

Pros

* Food provided frequently * Candy credit * Decent time off

Cons

Absolutely an unsafe working environment. Beginning with the parking lot which has no lighting except and is very lightly monitored by security. Drugs & sex happen out there frequently. Theft is also rampant in the warehouse. Wouldn’t be surprised if the security staff was in on it too. They’ve tried to curb the stealing but the answer was to have your personal belongings checked as you change shifts. Some of the things you see out in the warehouse are also completely unsafe and if OSHA were to inspect multiple fines would be issued.

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Sugarfina Response
7y
Thank you for your feedback. We work really hard to address any safety concerns that are brought to our attention. If you have any concerns please bring them to our People & Culture team. We appreciate all of your hard work and contributions to Sugarfina! Sweetly, Rosie Sugarfina Co-Founder
1.0
31 Oct 2017

Warehouse Associate

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Being employed by the Temp-Agency you receive weekly checks.

Cons

Sugarfina Employees and the temp agency employees are rude and don't have not ability to teach or train. They hire and fire daily, and when you ask questions about the job it's a problem. They don't know how to work as a team and they only complain about certain people talking too much. I have never been to a job site and felt like a prisoner, I never been a trouble maker either. Everyday there is something new to complain about regarding myself, when I stay humble and try to work fast, since this is my fourth week. Some of the races are very prejudice and the company does nothing about it, I have been having nightmares that I have been asked to not return. I thought when you do your job you have nothing to worry about. Not at this company, if you are a serious worker don't wast your time, the leads/supervisors sleep with the co-workers anyways.

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Sugarfina Response
8y
Thank you for taking the time to submit your feedback and we’re sorry that you haven’t had a good experience here. We value our temp employees and want to make sure that you feel like part of the Sugarfina family. I encourage you to speak with the HR team about your concerns so that we can address them. Sweetly, Rosie Sugarfina Founder
Viewing 1 - 3 of 142 Reviews

Glassdoor has 155 Sugarfina reviews submitted anonymously by Sugarfina employees. Read employee reviews and ratings on Glassdoor to decide if Sugarfina is right for you.