SuiteAmerica Reviews

3.6

67% would recommend to a friend

(66 total reviews)

Robin Masten

70% approve of CEO

66% positive business outlook

SuiteAmerica has an employee rating of 3.6 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SuiteAmerica employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

66 reviews
1.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

met some great people, but they sadly all quit because of the work environment Gained some useful skills due to the unrealistic workload demands

Cons

I honestly don’t know how this company still operates the way it does. Everything here runs on favoritism — especially if you’re family or a close friend of someone in management. Promotions and raises are dangled like carrots but never actually happen, no matter how hard you work or how long you’ve been there. They will also take and use your ideas and not give you credit. And forget about fair opportunities — they don’t even post open positions half the time; they just hand them to their favorites behind everyone’s backs, and they suddenly disappear when that person finds a new role. When you try to bring up concerns or call out the unfair treatment, they retaliate. You either get pushed out, micromanaged to death, or suddenly “don’t fit the culture” anymore. Meanwhile, certain “special” people are allowed to work from home whenever they want, or get huge company perks while the rest of us are told it’s against company policy. The policies themselves are outdated and applied inconsistently — basically, whatever benefits management’s inner circle gets, the rest don’t. And to make things worse, they openly gossip about employees with other team members or managment... I know because I was in those rooms and heard it happen. It’s unprofessional and honestly disgusting. And let’s talk about the reviews — all those overly positive five-star ones? Completely fake. The company actually encourages or pays for good reviews just to drown out the real ones. That alone should tell you everything you need to know. If you value fairness, honesty, or actual growth, stay far away from this place.

1.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Met some great people (that all quit) Gained some valuable skills due to the unreasonable workloads they expected of us

Cons

This employer is unethical and shows clear favoritism toward family members and close friends of the owners. Jobs are rarely posted or announced to everyone — they’re quietly given to people with personal connections. The workload is overwhelming for barely above minimum wage, and promised raises or promotions never happen. There are nearly no benefits to working for this company. Even the paid holidays are a joke. Management pays long-term friends to leave positive reviews to boost ratings, while ignoring real employee concerns. They’re dishonest with clients, often avoid paying bills, and being sent to collections. They knowingly break contracts and make up their own rules. There’s no fairness, transparency, or integrity in how this company operates. Their policies are outdated. They will take your ideas or hard work and not give you credit. They have had many lawsuits filed against them in the last few years. The management team is unprofessional and talks about employees to people they have no business sharing these things with. (I know first hand, I was someone they talked to)

4.0
26 Oct 2025

Enjoyable corporate job

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The whole team is easy to work with and everyone does their best to keep a fair workload among department members. Lots of tenured employees help keep processes easy to learn. For a 9-5 office setting it’s very comfortable

Cons

More of a pro than a con but the owners are very kind and do everything they can to performance manage instead of firing, sometimes it leads to people saying on longer than needed

Viewing 1 - 3 of 66 Reviews

Glassdoor has 66 SuiteAmerica reviews submitted anonymously by SuiteAmerica employees. Read employee reviews and ratings on Glassdoor to decide if SuiteAmerica is right for you.