Sulekha.com Reviews

3.9

77% would recommend to a friend

(384 total reviews)
avatar

Satya Prabhakar

86% approve of CEO

75% positive business outlook

Sulekha.com has an employee rating of 3.9 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sulekha.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

384 reviews
1.0
19 June 2021

Elitist NRI management team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nil nil nil nil nil

Cons

Elitist NRIs are not a bad thing as such as long as they are not running a local services marketplace. They are clueless about the ecosystem from which they have been mooching off for more than 2 decades. But then how are they alive for so long? By having sales heads who are well connected in the local market and these heads are highly compensated for bringing the cheques using their influence. So, the culture is very toxic in such a setup that is convenient only for those 15-20 who are pocketing very high pay. When the internet started democratising a lot of things and started putting power in the hands of consumers and merchants, the middlemen really needs to really strive hard to deliver value. Management is never in sync. Top 3 do not listen to each other and worse, do not bother to come to an agreement. Other top heads enjoy the policy paralysis and blame each other. It is so toxic inside those doors with the amount of back-bi*ching that happens in every team. India's job market ensures you always get employees on the ground to slave for you. And every employee is treated as dispensable. You realise it is more than a thing of mere rumor-mongering when you hear many sexual harassment stories. No real personal growth for any employee. It is only those NRI who has been pocketing the 'blood money' and now they will have the pandemic as an excuse that they went belly up. Pandemic didnt hurt them and it had only accelerated the downward spiral. If this is not true, how would you explain that withheld 25% of Mar-2020 payment for all employees. It is the first month that India really saw the true colors of covid19 impact. They do not have slightest basic sense of leadership to realise that a cut in payout in the first month of covid story will make the future all gloomy and hopless. Think of the mental health of thse 1000+ employees who is already dealing with the trauma of virus. And, they upped the game when they did 80% paycut for April-20. Tthis is paycut, not cut in payout - because they said if things do not improve you will get company shares if you are still employee after Dec-2020. You know what it is if cannot know until for atleast another 9 months that if your money will be paid or not. And if you quit, you wont get it. Period. On 11-May-2020, they sent almost 80% employees on leave without pay. They are not liable for severance pay since this is them sending people on 'leave'. Forget about basic allowance to sustain monthly expenses, they said you need to prove your work in the first 10 days of May to get even those first 10 days of pay. They had set up a corpus fund of INR 1 million to loan out a maximum of INR 10,000 one-time to deserving employees on first-come basis. Naturally, when the employees who did not get money even for the food and rent (there were many personal stories shared inside where pawned as much gold as possible to ensure daily meals and make April-May month school fees for their kids, etc.), they took to Twitter in June looking up to Govt. of India for help. When everybody tagged the CEO in those posts, since CEO did not bother to give any response to cries for help in DMs. In less than a week, CEO deleted his twitter account. Why I took pains to explain this in detail? Forget about the management understanding the realities of the market they are trying to serve, they have no clues about even their own employees. I did not see any public announcement of investment in this company since 2016. Still, if they continue to exist and you get a call for interview - look up in LinkedIn for CEO and all other head positions in this company. Stay away for your own if there are no new faces post 2020.

1.0
9 Feb 2017
Recommend
CEO approval
Business outlook

Pros

None .. that I can think of . If you like sitting in mindless meetings then that's a pro .

Cons

The top management which includes the CEO are very sub standard and they run a very third grade company . Having been associated with the company in a senior role , I got an opportunity to work with these people and found them to work like local Lala company . The CEO is quite arrogant and abusive. This year the company did not give any hikes or variable pay . The strength of the company has come down by half .. please do not join the company ..

1.0
19 June 2024
Recommend
CEO approval
Business outlook

Pros

Nothing but toxicity bad culture mismanagement

Cons

1. Hiring Process: Disorganized and Unstructured: The recruitment process is a chaotic experience. I was subjected to irrelevant general knowledge questions by the CEO, who seemed to have no understanding of the specifics of my role or department. This lack of direction and alignment in the interview process reflects poorly on the company’s professionalism and preparedness. 2. Salary Negotiation: Unprofessional Handling: Despite clearly stating my salary expectations from the outset, I faced relentless down-negotiations even after completing multiple interview rounds. This behavior raises questions about the company's budgeting and planning. Eventually, they proposed a variable pay structure and verbally assured it via email, which, to this day, I have not received. This kind of ambiguity and reneging on agreements is unprofessional and unsettling. 3. Offer Release and Joining Pressure: Constant Harassment: Post-offer, the HR team was relentless in pressuring me to join within a month, completely disregarding the notice period I had communicated upfront. This pushy behavior adds unnecessary stress and reflects a lack of respect for candidate's existing commitments. 4. Company Vision: Profit-Driven with No Clear Future: The management's vision is solely focused on financial gain for themselves. The CEO unabashedly speaks about selling the company and retiring wealthy, which is demoralizing for employees who are underpaid and expected to drive the company forward. Such a short-sighted and self-serving vision demotivates the workforce. 5. Leadership Issues: Disconnected and Overbearing President: Operating from the US, the President has little understanding of the Indian market yet insists on micro-managing every detail. His disregard for employee well-being is evident through erratic meeting schedules, stretching late into the night and demanding updates early the next morning. This behavior shows a significant lack of respect for employees' time and contributions. Incompetent CEO: The CEO exemplifies poor leadership. He has limited comprehension of basic concepts and requires multiple meetings to grasp simple ideas. He often sleeps during meetings, only to boast about his early rising habit. His apparent deference to the President undermines his authority and effectiveness. Self-Interested CTO: The CTO appears disengaged and more concerned with personal interests than the company's progress. While he is not as problematic as the CEO or President, his lack of initiative contributes to the overall stagnation. 6. Lack of Processes: Nonexistent SDLC: Despite being in operation for over 15 years, the company lacks a structured Software Development Life Cycle (SDLC). Development efforts are erratic and uncoordinated, leading to situations where only the UI is deployed without the accompanying functionality. This results in frequent project failures and a disorganized working environment. 7. Toxic Work Culture: Blame-Driven Environment: The workplace culture is toxic, characterized by a lack of clarity and rampant blame-shifting. Management frequently changes their directives and then holds employees accountable for the confusion. This blame game starts at the top and permeates through all levels, fostering an environment where everyone is more concerned with self-preservation than teamwork. Undermining Morale: The CEO once suggested that I should have blamed others more openly instead of resigning, highlighting a pervasive culture of scapegoating rather than resolving issues collaboratively. 8. Inequitable Appraisals: Delayed and Inadequate Hikes: In 2023, the appraisal process concluded in March, but the revised salaries were not implemented until October. The CEO repeatedly sent the same templated emails each month, stalling the process. Ultimately, the average raise was a meager 5% after a seven-month delay, reflecting the company’s disregard for employee satisfaction and fair compensation. 9. Difficult Exit Process: Vindictive Resignation Handling: Resigning from the company is not the end of troubles. If management knows you have another offer, they may drag your notice period to the maximum allowed, causing some employees to lose their new job opportunities. Conversely, if you resign without another job lined up, they may force you to leave immediately, creating financial instability. Furthermore, final settlements and relieving letters are often withheld or delayed, adding to the distress of departing employees.

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