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Sunrise Community

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Sunrise Community Reviews

3.2

47% would recommend to a friend

(101 total reviews)
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Zach Wray

67% approve of CEO

48% positive business outlook

Sunrise Community has an employee rating of 3.2 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunrise Community employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

101 reviews
1.0
15 Jan 2017
Recommend
CEO approval
Business outlook

Pros

They'll pay for your tuition if you're there for at least a year. Hands on experience working with clients with developmental disabilities. They have hopes of training each employee to work with each client- to be familiar with his or her individuals plans- so that the client and the employee will be able to work together with as little difficulty as possible.

Cons

I was hired as a "program director." They told me there would be occasions I would be required to work in the homes with clients. I completed their two weeks training (most of which is in a computer,) and then was able to speak with another program director who was actually stepping down to take a lower-paying position. I was then told that it is REQUIRED for the program directors to work a minimum of 16 hours in one of their assigned homes (or possibly someone else's home if there isn't coverage.) This was never mentioned to me in the interview or during training. I asked the director is this was true, and she replied, "yes, because we are in crisis mode." The day before I left, I sat in on a meeting where the other 5 program directors were frantically trying to fill a half empty dry erase board full of the next 4 weeks' open shifts. They were calling and texting every direct care worker to see if they could pick up as many shifts as possible. The "program director's" job is to manage 5-6 houses that have anywhere from 1-5ish clients living in each one. In an ideal world, the direct care workers would be making 12-15 an hour, and would work with the same people day in and day out to get to know the clients and the client's family, and eliminate the issues that come with different employees working with different clients every day. However, direct care only make a little above minimum wage, so this location is about 30 or more employees short of being fully staffed. There is no way that each direct care worker is familiar and trained on each client. No way. There was also a very strange animosity or drama between the program directors. Some of them were very rude and not willing to work with each other. There were some comments about each other in front of me that made me very uncomfortable. In fact, it was when I saw the dynamic between the program directors that I decided I was not going to take the job. I know that this is not for profit organization, and they are doing the best they can. However, I didn't appreciate having the wool pulled over my eyes about the position itself. If they had been a little more up front about the requirements, I wouldn't have wasted so much of their resources in training. I was told in the interview that I would be required to come in if someone in one of my houses called out. I was NOT told that would be working a minimum of 16 hours a week in homes that I may or may not be trained on. Its a hard job, and they do not have enough resources, funding, or employees.

2.0
9 Jan 2019

Team Leader

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and plenty of hours worked

Cons

No training period, lack of communication between staff and management. A cut throat business where anyone can lie and cost you your job. Mgmt plays favors and they do not following their own policy and procedures and change them at will to suit their circumstance. Blind eyes are turned at certain situation and paperwork is change to suit the state. They always know when inspection is coming and fix things to please the state at that moment and then its back to bad business as usual. The clients there deserve better than just throwing anyone into their homes.

1.0
4 Aug 2022
Recommend
CEO approval
Business outlook

Pros

The individuals are great, no doubt about that.

Cons

Let's start with applications. You feel like you're applying and being interviewed for a job with the FBI. Then when you finally get the job, you have to travel so far away from a worksite that you applied to so you get CPR certified, med certified, PMT.. Meanwhile you struggle with the unprofessionalism with management anywhere from your house manager ALL THE WAY UP! Not one of these managers, admins, ceo's.. not one of these people who have impressive titles know anything about running a company. Sunrise just wants to fill positions. They don't care after the position is filled. They put potential DSP's through a battlefield through an interview, followed by training. Oh, and after training, they have you shadow a staff, who really doesn't know much about the job because of the training he/she got when hired and after shadowing a time or two, they throw you in a house of 5 or so, all by yourself. So basically you either figure out what you're supposed to be doing or join the vast majority who are there for an 'easy' job. The residents go without showers, nutritional meals, attention, outings, hygiene, clean environment...so much to mention. It's sad that most of the individuals have no family, the employees are their family, but the only time you might witness that is when they are at a doctor's appointment or a place where the staff pretty much has no choice but to take them out. As a former full time employee of 26 years who dropped to on call, I was 'let go' because I didn't fulfill an on-call status... well let's start with 1199 being on strike.. even if I was called, I wouldn't pass the picket line. However, I was never called other to be told I had to resign. But! They will hire me back in an instant so informed me to reapply.. Of course all my 26 years would have tanked...taken away from me. I never resigned and they never fired me... that was back in October 2021 and it's now August 2022. When I first started with the company, they were fabulous. Needless to say, I watched this company go to hell. That was June of '95. This past June would have marked my 27th year. I stayed with the company because of the individuals I worked for, took care of. You don't see that now. What do you see? GREED. Like any business these days, they are severely understaffed. During the strike last year, several houses were closed down by the state of CT for being understaffed and the houses being filthy. These residents were placed in nursing homes. Some have returned while some still remain. This is mental abuse to our folks but does sunrise care? I think you know the answer. They also continued to fill beds with no staff. That's what I mean by GREED and professionalism. It was said, during the strike, that sunrise is losing a million dollars a year with empty beds..(I believe it was 7 beds they referred to as empty) so what do they do? Fill them up with no staff available to care for these poor souls...they ended up in nursing homes. Congratulations sunrise! You filled the beds. What they should have thought was, lets hire more staff first so we can provide the care the individuals require. The way they run the business is in comparison to the state back in the day.. too many people.. no care, money money money. Believe me, sunrise doesn't care about our folks with disabilities... Not at all! It's neglect and abuse. They crave going out in to the public shopping, eating out, picnics...but instead, they sit in their chairs until it's time to eat or go to bed. What a life! Applicants BEWARE. They will interview you with a smile and when you see them somewhere down the road, they don't even say hello. All they care about is filling a position.... I wish the state would intervene more. Do house unannounced visits. Interview the higher functioning folks. Well I got carried away and need to stop bashing a company that deserves bashing, but I need to cool down. This company gets me fired up. Hypocrites. P.S. These folks have family and their families should at least try and be involved as far as what care is provided

Viewing 1 - 3 of 101 Reviews

Glassdoor has 105 Sunrise Community reviews submitted anonymously by Sunrise Community employees. Read employee reviews and ratings on Glassdoor to decide if Sunrise Community is right for you.