SuperPartners Reviews | Glassdoor.com.au

SuperPartners Reviews

Updated 2 April 2019
58 reviews

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3.0
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Peter McNeil
33 Ratings

Employee Reviews

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  1. Helpful (1)

    "Superannuation Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook

    I have been working at SuperPartners full-time (More than 8 years)

    Pros

    Provide good work environment, culture and management structure to work and grow further

    Cons

    None the is worth mentioning


  2. "P&C"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SuperPartners full-time (More than 3 years)

    Pros

    Colleagues
    Industry focus
    Career progression
    Sense of fun

    Cons

    Leadership capability
    Toxic culture
    Politics
    Remuneration
    Technology
    Tough environment

  3. "admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nice staff and dood hours

    Cons

    poor management and procedures in place

    Advice to Management

    Improve the quality checks of employees


  4. "Weak as executive management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuperPartners full-time

    Pros

    Lots of people trying to do the right th8ng

    Cons

    Weak executives, poor strategic direction


  5. "Could have been great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brisbane
    Former Employee - Customer Service Representative in Brisbane

    I worked at SuperPartners (More than a year)

    Pros

    Friendly team atmosphere
    Good training opportunities

    Cons

    Lack of career progression
    Very low pay

    Advice to Management

    Don't treat lower level employees like rubbish


  6. "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Analyst in Melbourne
    Former Employee - Applications Support Analyst in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SuperPartners full-time (More than 3 years)

    Pros

    Good work environment, lot of opportunities for career growth

    Cons

    More workload, less pay for on-call after hours support


  7. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    decent culture and good technical people

    Cons

    pay is low for juniors especially

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Melbourne
    Former Employee - Consultant in Melbourne
    Recommends
    Approves of CEO

    I worked at SuperPartners full-time (More than a year)

    Pros

    Good company to work for, people really made it

    Cons

    Now sold to Link Group

    Advice to Management

    N/A really following sale


  9. "Funds Adminstrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Funds Administrator in Melbourne
    Former Employee - Funds Administrator in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuperPartners (More than 3 years)

    Pros

    The people who work with you here are great. The senior of Australia Super speaks to emails as they arrive in the office which is a crack up. Its a pity they do no speak back to her. The senior is holding the Managers back without her he would not have a job as he has no idea what he is doing.

    Cons

    Too many managers, not enough communication. Toxic environment, paperwork was not filed away in boxes just left laying around the office. Seniors are controlling top management holding them up.

    Advice to Management

    You need to have a look at the Management not knowing what they are doing and clean them out. .You also need to look at Australia Super and the paperwork laying around the office. Culture was good before Link took over, now its gone downhill.


  10. "Under Construction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    Pros

    Superpartners is the largest superannuation administration company in Australia and was previously owned by 5 large industry super funds. It was sold to the Link Group in late 2014, a private equity company, who as part of their portfolio own the second largest administrator, AAS.

    From January 2015, Link have been "right sizing" Superpartners by consolidating functions and a large number of roles, particularly from middle management and above have gone. The number one current priority for Link is to transition the Superpartners industry fund clients to the AAS administration platform. One client has already been moved across.

    Due to the recent right sizing activity, it's expected that new employment opportunities at manager level and above will be limited however any vacancies will be for ongoing roles in a dynamic organisation. Link have just released an IPO to raise money with the expectation of further expansion which could offer avenues for advancement for staff.

    Cons

    The project to transition Superpartner's clients over to the AAS platform mean that management structures, teams, responsibilities and duties are likely to be refined and possibly re-refined over the next 12 to 18 months which depending on how you look at it, could mean an unsettled uncomfortable environment or a dynamic one! AAS and Superpartners are moving to new building in Docklands late this year which again could be a plus or minus for a prospective employee.

    Advice to Management

    Link management are experienced in what it takes to successfully step into one of their newly acquired businesses. In the case of Superpartners, it will be critical to ensure they get the balance right between transitioning Superpartners staff and the new way of working and not losing key knowledge.