• IT department has very little say within the business, though the business depends on IT and its systems heavily.
• Highly reactive and rarely proactive. You will get a phone call or email and they will expect results ASAP. Everything is priority #1.
• If you try to change something for the better it will get frowned upon by peers and management.
• IT management is constantly changing. Had 2 CIO's, 3 Directors, 3 direct manager changes within 1 year. This is very stressful for employees as process and vision changes every few months.
• Can't move the business technology forward due to senior leadership micro management. Seems like they are wanting “yes” people not innovators.
• Systems in place weren't built to scale and are starting to fail due to no life cycle refresh approval. No officially feedback from senior management even though IT put a plan together for a 2 year stabilization plan.
• Very small room for growth as there are no performance reviews within IT. Your only hope is you get cool with one of the managers at the time and they “hook you up.” Rumor has it other departments do have performance reviews.
• The helpdesk is lacking good leadership this causes many help desk tech not being adequately trained and being held to a standard that can’t be achieved. Seems many techs are being setup to fail from the start.
====== Benefits ======
• No 401k Match
• Expensive “OK” Benefits
• No merit increase unless you try and leave and they “need you”.
• Compensation does not match market value.
• 100$ cash for every year you are at Supreme. This cash is considered your bonus. Many people find this insulting due to all the late nights and holidays you will work throughout the year without a thank you. You can only receive this if you go to the Christmas party.
