SurpriseHR Reviews

4.1

79% would recommend to a friend

(49 total reviews)
avatar

Albert Eloyan

79% approve of CEO

77% positive business outlook

SurpriseHR has an employee rating of 4.1 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SurpriseHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
1.0
11 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Interesting product, coming from a research background out of Stanford. (They mention this at the beginning of every pitch)

Cons

Poor quality leads, over 20 hours each week dedicated to "training/coaching" which really means 20 hours per week nitpicking why you couldn't close a deal that never had a chance in the first place. Expected to work 45+ hours per week at less than 40k a year. Never have a chance to hit commission or bonus due to a terrible sales process, "Hi, is this research project we are working on at Stanford interesting? Watch a 20 minute video, then let me tell you how we are trying to monetize research! Spend an extra $240 per employee each year for them to win a Treat!" Treats...Who thought of that name? Employees are not dogs that deserve treats. Giving a dinner or service to someone every other quarter is not a "new way to recognize employees" or "drive employee engagement". This service is a nice to have, if that, and most companies don't spend money on "nice to haves". Leadership has already fumbled their way through 35 MILLION USD from their backings back when this was Clinkle, then some other platform that didn't work.

1.0
18 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Interesting platform, should work if they had the right guiding principles.

Cons

You will be asked to lie to every prospect you talk with. You will have to record them without their knowledge, so every word you utter will be reviewed by managers that haven't sold the platform themselves. The prospects initially think you are doing research, you most certainly are not. You will be told they have over 130 active customers, they have around 40. You will be micro managed to the point you want to go postal.

1.0
27 Mar 2020

Do not work here

Recommend
CEO approval
Business outlook

Pros

Although this was a very challenging and toxic environment, it challenged me to reassess my personal values and my self-worth. I learned how to recognize red-flags, and I know what questions to ask of any future employer.

Cons

Terrible benefits. Health care is simply an unaffordable plan unless you are making an executive's salary. PTO is very strict (and simply does not apply to executives). The few times I took a day off I was asked to work (often disrupting plans). No work-life balance. Expect to work 12 hour days as an assistant here and to be on-call all hours of the day/night. Absolutely no respect for their employees. The executive team is all male and the majority of them are incredibly sexist. I was asked to do so much more than my job-description and I was not ever compensated for the extra work and time. This job was soul crushing and pushed me in to the most terrible anxiety and depression I have ever experienced. I was isolated from my family and friends. It was like being in an abusive relationship, I was consistently verbally and emotionally abused. There is a reason this company has a terrible reputation in the Raleigh, NC area. If you have children/a family to support please please please do not work here. If you are young, and want to take the risk– give it a shot. But if people rely on you for income and benefits I can not tell you how urgently you must not associate yourself with this company. They will make you lovely promises and never see them through.

Viewing 1 - 3 of 49 Reviews

Glassdoor has 52 SurpriseHR reviews submitted anonymously by SurpriseHR employees. Read employee reviews and ratings on Glassdoor to decide if SurpriseHR is right for you.