Susser Bank Reviews

3.6

53% would recommend to a friend

(16 total reviews)

61% positive business outlook

Susser Bank has an employee rating of 3.6 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Susser Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

16 reviews
3.0
31 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Get all the federal holidays off. If you are not in IT, you get great bonuses and pay. Insurance benefits are really good. Work week is Mon-Fri. Only have to work on a weekend every once in a while for testing, or upgrades. 401k company matching is about average.

Cons

Management doesn't trust their IT employees, and don't listen to their recommendations. They talk to other small-medium size banking buddies to make IT decisions. They think IT is different for banks, and don't get that IT is IT no matter what industry it's in. They are more worried about saving money than doing things right or to best practices. Everything you do is questioned, no matter how much experience you have doing the job. Gaining certifications are not seen as having any value for the bank. Working remote even for a day or two is highly frowned upon. You are expected to follow blindly without question no matter how inadviseable something is. No company holiday parties due to the owners religion. If you aren't in mortgage or loans, don't expect any decent bonuses. They are more of a slap in the face than anything else. The company's core values are great, but they are only applied to customers and not the employees. Upper and middle management has no understanding, empathy, or compassion for their employees.

5.0
4 Sept 2023

Great people

Recommend
CEO approval
Business outlook

Pros

Work with family oriented community, low turnover

Cons

Lack of systematic training, you just learn by shadowing people in the department which means inconsistency between coworkers within the same department.

5.0
18 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Excellent leadership and board members CEO / owner is a world class leader and believes deeply in open door communications

Cons

I wish the salary was a bit more competitive.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 16 Susser Bank reviews submitted anonymously by Susser Bank employees. Read employee reviews and ratings on Glassdoor to decide if Susser Bank is right for you.