Sutherland Reviews | Glassdoor.com.au

Sutherland Reviews

Updated 20 Jul 2019

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Found 2864 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
72%
Approve of CEO
Sutherland CEO Dilip R. Vellodi
Dilip R. Vellodi
1298 Ratings
Pros
Cons
  • "Night shifts can be bit tough for new comers(in 82 reviews)

  • "This is horribly low pay compared to any other call center job(in 61 reviews)

More Pros and Cons
  1. "Friendly environment to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland full-time for less than a year

    Pros

    People in the company are very good and comfortable to work with them

    Cons

    Less salary and shift timings are not comfortable for me

    Advice to Management

    Please improve the salary

    Sutherland2019-07-20
  2. "Employee Engagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Manager in Philippine
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sutherland full-time for more than 8 years

    Pros

    Fun At Work. Pro Employee

    Cons

    Low pay for Associate managers. Associate can get the same salary sometimes.

    Sutherland2019-07-18
  3. "GOOD"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Sutherland full-time

      Pros

      Good opportunity for freshers to learn.

      Cons

      Not many cons are there.

      Sutherland2019-07-17
    • "Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Consultant in Chennai
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sutherland full-time for more than a year

      Pros

      Working atmosphere is very friendly to work with.

      Cons

      I don't think there are more consequences.

      Advice to Management

      Opportunities for employees can be increased.

      Sutherland2019-07-17
    • "Best place to work if u love u r process"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Technical Support Executive in Chennai
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Sutherland full-time for more than 3 years

      Pros

      Motivation and incentives to make u feel good

      Cons

      Nothing new corporate politics which happens everywhere

      Sutherland2019-07-18
    • "Its a good place of work"

      StarStarStarStarStar
        Current Employee - Customer Service Representative 

        I have been working at Sutherland full-time

        Pros

        Good people,good environment. And great work policy

        Cons

        shift system gets ridiculous at times

        Sutherland2019-07-18
      • "Good work culture"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Sutherland full-time

          Pros

          Good environment and high level people are approachable

          Cons

          Nothing much to specify now

          Sutherland2019-07-16
        • "Good place to stay in the short time"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Professional Services in Bogotá, Bogota
          Recommends
          Negative Outlook
          Approves of CEO

          I have been working at Sutherland full-time for more than 3 years

          Pros

          Good environment, free coffee, health care benefits.

          Cons

          No career path at all, salary below average.

          Sutherland2019-07-15
        • "Good company"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Associate in Chennai
          Doesn't Recommend
          Neutral Outlook
          No Opinion of CEO

          I worked at Sutherland full-time for less than a year

          Pros

          Nice place to work, and good team members .

          Cons

          Less salary, No leaves, No promotions

          Advice to Management

          Please make Level 1 employees to get promote to Level 2 after 1 year ... Its a kind of employee motivation . Thanks!

          Sutherland2019-07-16
        • "Customer Service Rep"

          StarStarStarStarStar
            Former Employee - Anonymous Employee 
            Recommends
            Neutral Outlook
            No Opinion of CEO

            I worked at Sutherland full-time for less than a year

            Pros

            Training program is great and helps for future experiences.

            Cons

            Management is questionable. Manager is arrogant.

            Sutherland2019-07-15
          Found 2864 reviews