Sutherland Reviews | Glassdoor.com.au

Sutherland Reviews

Updated 16 Nov 2019

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3.4
60%
Recommend to a Friend
75%
Approve of CEO
Sutherland CEO Dilip R. Vellodi
Dilip R. Vellodi
1,378 Ratings
Pros
Cons
  • "Night shifts can be bit tough for new comers(in 93 reviews)

  • "This is horribly low pay compared to any other call center job(in 66 reviews)

More Pros and Cons
  1. "assist customers with basic level technical troubleshooting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Streaming Services Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland part-time for less than a year

    Pros

    It has a very supportive environment

    Cons

    Workload is cumbersome but you have the support team to help you

    Sutherland2019-11-15
  2. "The company was pleasant to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dell Operator in Tulsa, OK

    I worked at Sutherland full-time for more than a year

    Pros

    The atmosphere was pleasant. Clean facility. Engaging managers.

    Cons

    Problems keeping the temperature regulated so it'd get randomly colder or hotter some days. Constant construction on various floors.

    Sutherland2019-11-15
  3. "Riot Games Character Artist in Barranquilla"

    StarStarStarStarStar
    Current Employee - Consultation Agent 

    I have been working at Sutherland full-time for less than a year

    Pros

    Excellent job enviroment and great Team

    Cons

    no concerns, it is a great job

    Sutherland2019-11-13
  4. "8 months in Sutherland Global Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Chennai

    I have been working at Sutherland full-time for less than a year

    Pros

    Training, Ambiance, Job security

    Cons

    Salary is comparatively less, Work load is also high.

    Sutherland2019-11-13
  5. "Rate the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Support Representative in Cochin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland full-time for more than a year

    Pros

    Good company to work with

    Cons

    The major drawback is the salary

    Advice to Management

    Nil

    Sutherland2019-11-10
  6. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management Analyst in Vāshi
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutherland full-time for more than 10 years

    Pros

    There are perfect advantages to work with this company

    Cons

    Love the the way the company works

    Sutherland2019-11-09
  7. "About my 4 years of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Cochin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sutherland full-time for more than 3 years

    Pros

    I have been a part of Sutherland for more than 4+ years, seen the changes and growth in the company from day one. Management & colleagues are friendly & supportive. Company does provide you benefits like ESI & health insurance coverage for you and your family.

    Cons

    You have to be punctual and focused to work here. Carrier growth is less

    Sutherland2019-11-09
  8. "Great opportunity for gamer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Consultant in Windsor, ON
    Recommends
    Approves of CEO

    I worked at Sutherland full-time for less than a year

    Pros

    Interesting job can connect with lot of people from different parts of world Good Salary Job satisfaction

    Cons

    Cant think of any, I worked for a short time

    Advice to Management

    NA

    Sutherland2019-11-06
  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Professional Applications Developer in Bangalore
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sutherland full-time for less than a year

    Pros

    Outsourcing company. Salary on time Good HR

    Cons

    Not cons as of now.

    Sutherland2019-11-07
  10. "Technical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sutherland full-time for more than a year

    Pros

    Work environment, facilites, work, sports, gaming, fun

    Cons

    Facilities health, cafeteria, sports, gaming, work balance

    Advice to Management

    Bring in more day shifts jobs

    Sutherland2019-11-05
Found 3146 reviews