Does Suzy pay their employees well?

According to anonymously submitted Glassdoor reviews, Suzy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Suzy. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Suzy?

32% of Suzy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Suzy 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Suzy?

Sales (9) , Software Engineer (7) , Sales Development Representative (SDR) (6) , Customer Success Manager (4) , Account Coordinator (3) , Account Executive (3) , Project Manager (3) , Sales Development Representative (3) , Senior Account Executive (3) , Senior Software Engineer (3) , Biz Dev (2) , Customer Success Manager (CSM) (2) , Lead Engineer (2) , Manager (2) , Manager, Strategic Relationships (2)

What are the pros of working at Suzy according to real employee reviews?

"culture was great and hr was really helpful" ((in 34 reviews)); "The company has pretty good benefits as well." ((in 11 reviews)); "The culture at Suzy is amazing, everyone is looking out for everyone else and you genuinely want to do whatever you can to help each other out." ((in 8 reviews)); "Some employees are ambitious, willing to help each other out when needed" ((in 7 reviews)); "Good work/life balance, remote, friendly" ((in 6 reviews))

What are the cons of working at Suzy according to real employee reviews?

"Frequent layoffs, averaging about 1" ((in 7 reviews)); "Antiquated management with no vision." ((in 5 reviews)); "Low morale pervades marketing team." ((in 4 reviews)); "Extreme favoritism" ((in 3 reviews)); "My biggest grievance was the compensation was insultingly low and there's no career path, despite being sold in on "so much opportunity for growth and advancement."" ((in 3 reviews))

What are employees saying about Suzy redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Suzy redundancy and their outlook for job security at Suzy in 2026.

Suzy Reviews

3.0

32% would recommend to a friend

(154 total reviews)

Matt Britton

36% approve of CEO

35% positive business outlook

Suzy has an employee rating of 3.0 out of 5 stars, based on 154 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Suzy employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

154 reviews

1.0

7 July 2018

These reviews are clearly fake

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

These reviews are clearly fake from the executive team made up of Matt’s friends. Pros: -flex schedules -unlimited PTO -fully stocked kitchen -parties

Cons

Working at Crowdtap/Suzy after Matt started was one of the worst years of my life. Matt is extremely volatile and everyone lives in constant fear of angering him off and having him flip out. The company had cash issues a year ago and had to go through two rounds of layoffs because Matt was using company $$ to pay for his own Matt Britton ventures. After that happened, the ones of us that were left immediately started interviewing and they’ve turned their staff over multiple times in the last year. The exec team doesn’t know how to run a business (the CFO/COO was finally let go) and HR is now a joke so if you ever need something there’s no one in the business you can trust.

1.0

23 May 2023

cool product, awful leadership

Sales

Recommend

CEO approval

Business outlook

Pros

- Technology is good, dev team is well focused and produces consistent, market-aligned releases. - Most employees are great people who truly care about others (leadership not included). - Good perks, benefits...

Cons

I've never worked for a company who outwardly tries so hard to create a positive culture, only to have the rash decisions, nepotism, and inexperience of the Sr leadership team completely destroy it. If you work here, you are completely expendable at any moment unless you're a legacy employee or have worked with sales leadership at a former company. There are basically 2 cultures at this company. One for the legacy employees, and one for everyone else. "better together" is not a core value that this company champions...

Suzy Response

3y

Thank you for your feedback. We appreciate your positive comments about our technology and the dedication of our development team. We want to assure you that the experience you described regarding the culture and leadership is not indicative of what we strive for at our company. If you are open to it, please reach out to me to discuss further. Thank you for sharing your thoughts. - Anthony Onesto Chief People Officer

1.0

14 Sept 2022

I agree with the previous comment posted on August 8, 2022.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The pay is at market price.

Cons

I agree with the honest comment made on August 8, 2022 saying that there are micro-managers and office bully in some departments. After reading that post, I realize that I was not the only person who was mis-treated there. It's true that some managers were very unethical. They didn't know how to treat employees with respect at all. Be very careful. Surface truth is different from reality.

Suzy Response

3y

Thanks for the feedback. This is the opposite of the experiences we strive to build here at Suzy. We have not seen this bubble up in our bi-weekly survey or comments, but it will certainly be something we will look into and watch. If you are open to providing more detailed feedback, I ask that you reach out to me at anthonyo@suzy.com or the People Team at people@suzy.com. Thank you, again - Anthony Onesto Chief People Officer

Viewing 1 - 3 of 154 Reviews

Suzy

Suzy Reviews

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Reviews by job title

These reviews are clearly fake

cool product, awful leadership

I agree with the previous comment posted on August 8, 2022.

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