Does Swapfiets pay their employees well?

According to anonymously submitted Glassdoor reviews, Swapfiets employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Swapfiets. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Swapfiets?

86% of Swapfiets employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swapfiets 4.4 out of 5 for work life balance, 4.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Swapfiets?

Customer Service Representative (6) , Mechanic (6) , Bike Mechanic (5) , Customer Service (5) , Brand Manager (3) , Customer Service Agent (3) , Data Analyst (3) , Manager (3) , Battery Swapper (2) , Customer Support (2) , Mechaniker (2) , Software Engineer (2) , Store Associate (2) , Store Field Lead (2) , Student Worker (2)

What are the pros of working at Swapfiets according to real employee reviews?

"The people are nice and there is room to grow into other departments if you are persistent and declare your interest." ((in 9 reviews)); "Flexible, nice colleagues and working environment" ((in 7 reviews)); "The atmosphere in the office is great." ((in 6 reviews)); "Great culture and team in warehouse." ((in 4 reviews)); "Great office as well" ((in 4 reviews))

What are the cons of working at Swapfiets according to real employee reviews?

"bad management and horribal organisation." ((in 7 reviews)); "I feel the salary system is not suited for people growing in the company from operational roles, as your future salary is dependent on the salary you start with and operational salaries are bound to the CLA, External hires are able to negotiate higher salaries." ((in 6 reviews)); "Low pay, cold warehouse, Clocked KPI" ((in 3 reviews))

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Swapfiets

Swapfiets Reviews

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4.2

86% would recommend to a friend

(88 total reviews)

Marc de Vries

94% approve of CEO

64% positive business outlook

Ratings by category

4.5

Diversity and inclusion

4.4

Work/Life balance

4.3

Culture and values

3.6

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

Swapfiets has an employee rating of 4.2 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Swapfiets employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

88 reviews

5.0

5 May 2026

Great culture but facing profitability challenges

Data analyst

Recommend

CEO approval

Business outlook

Pros

Great culture Good coffee and lunch

Cons

Scale up Not profitable Small learning budget

4.0

26 Jan 2026

Nice place to work

Warehouse operator

Recommend

CEO approval

Business outlook

Pros

Nice company, nice culture and very respectful team

Cons

Lack of professional growth perspective

4.0

4 Dec 2025

.

Store manager

Recommend

CEO approval

Business outlook

Pros

Up and coming business with lots of opportunities to improve the business

Cons

HQ in NL. No opportunities to develop unless relocate

Viewing 1 - 3 of 88 Reviews

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