Does Sweetwaters Coffee & Tea pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwaters Coffee & Tea employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Sweetwaters Coffee & Tea. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Sweetwaters Coffee & Tea?

44% of Sweetwaters Coffee & Tea employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwaters Coffee & Tea 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Sweetwaters Coffee & Tea?

Barista (52) , Team Lead (9) , Team Leader (9) , Cashier/Barista (4) , Team Member (3) , Assistant Manager (2) , General Manager (2)

What are the pros of working at Sweetwaters Coffee & Tea according to real employee reviews?

"great coworkers + meet interesting people" ((in 17 reviews)); "Free drinks and snacks for employees" ((in 6 reviews)); "Very nice customers with very generous tips (that did NOT go to baristas); flexible hours" ((in 5 reviews)); "The in cage workers are nice people who really want to take care of the guests." ((in 4 reviews)); "high level of responsibility given, comprehensive training" ((in 3 reviews))

What are the cons of working at Sweetwaters Coffee & Tea according to real employee reviews?

"No benefits and very few ways to raise the pay." ((in 4 reviews)); "The manager would go in the back office and go on their phone even when they told us we couldn't do that." ((in 3 reviews))

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Sweetwaters Coffee & Tea

Sweetwaters Coffee & Tea Reviews

3.3

44% would recommend to a friend

(108 total reviews)

Wei and Lisa Bee

65% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Work/Life balance

3.1

Culture and values

2.6

Career opportunities

2.5

Senior management

2.2

Compensation and benefits

Sweetwaters Coffee & Tea has an employee rating of 3.3 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sweetwaters Coffee & Tea employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

108 reviews

1.0

18 Jan 2021

Just Don't

Barista

Recommend

CEO approval

Business outlook

Pros

Some customers tip well depending on the location

Cons

Owners are overbearing and obsessive. They pick their favorite employees to favor, and prey on the people they don't like. Manager is overworked and under appreciated. Overall, not worth it. There are plenty other coffee shops

2.0

30 July 2023

Buyer Beware

Owner operator

Recommend

CEO approval

Business outlook

Pros

This franchise has a lot of good quality products that are top of the shelf and clearly head and shoulder above top industry competitors'.

Cons

The franchisors are not very well invested in the success of the franchisees. Key issues are poor brand recognition, lack of strategic marketing in local markets and exorbitant start up costs that will hinder profitability.

1.0

25 June 2019

Poor management

New training member

Recommend

CEO approval

Business outlook

Pros

Different menu, great products, nice customers

Cons

Poor management, use of intimidation, indirect communication style

Viewing 1 - 3 of 108 Reviews

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Just Don't

Buyer Beware

Poor management

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