Swoop Reviews

Thank you for sharing your feedback and we recognise that it reflects your experience. However, it's essential to outline the core principles of our business environment, which may not suit everyone. Our company values high standards, positive contributions, and continuous improvement. We acknowledge that there may have been gaps in management support, and we are committed to enhancing our leadership training to better support our team. Regarding compensation, we strive to align rewards with individual performance and company success. It is unfortunate if this has not been your experience. We continuously communicate our compensation process and how it is linked to performance expectations and to our ways of working at Swoop. As for HR practices, we aim for a department that embodies support, integrity, and fairness. It is crucial to understand that underperformance and mediocrity are not compatible with our dynamic and thriving culture. We value employees who meet high standards and contribute positively to our work environment. Performance issues are addressed immediately to maintain the excellence we strive for. While we are committed to addressing these concerns, we also expect a mutual commitment to our values and standards. Our business environment is designed for those who are willing to uphold and contribute to a culture of excellence. Thank you for your understanding.

Thank you for your feedback. At Swoop, we take inclusivity very seriously and are committed to supporting people with disabilities. This is reflected in our flexible work arrangements offerings, specialised work equipment and home set up arrangements. We recognise the need for empathy and support from middle management and place all people managers on our training programs to address this and measure it in our engagement surveys and performance reviews. On the matter of compensation, we strive to align pay with performance, contribution to our culture and company success. It is unfortunate you have experienced a disconnect here; as we review our compensation policies bi-annually to ensure transparency, fairness and recognition of great people that contribute to the success of Swoop. Aggressive HR practices are unacceptable, especially regarding support for people with disabilities. Our HR department creates practices and policies that put people in the centre and are aligned to our values of inclusivity. Swoop expects a mutual commitment to our values and standards and is not for everyone. Our business environment is designed for those who are willing to uphold and contribute to a culture of excellence. Thank you for your honesty. We will use your feedback to continue to drive improvements.