Symphony Solutions Reviews

4.7

94% would recommend to a friend

(188 total reviews)
avatar

Theo Schnitfink

96% approve of CEO

87% positive business outlook

Symphony Solutions has an employee rating of 4.7 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Symphony Solutions employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
1.0
16 Apr 2020

Not my problem

Recommend
CEO approval
Business outlook

Pros

-I met greatly skilled and friendly people here. Free lunches, taxi compensation, English lessons. Good and handy ERP system. Agile training.

Cons

Office huge con: Air conditioning. It sucks hard. Few years, literally everyone is reporting about this problem - nothing done. Just imagine an open space room with 30-40+ people and only 1 damn small window. You can't even open that, because people who work near that window may get cold. Hard to breathe, you can't work is such conditions, you must go outside every 30m just to keep your brains in good shape because of oxygen lacks. Now a word about management. They are non-technical people who do not understand how the technology works, sadly. Salary review: Reviews take the place twice a year. It's easy to predict what you will hear on the review itself - "Sorry, no money, no honey, here take your 0.5%-1% salary boost. Years I and teammates heard it all the time, and in 50% of cases, they will even say that there will be no even 0.5-1% boost since "we are very limited to the money, we will do our best on the next review". Each time there is only one excuse - no money. Now when COVID 19 made a big impact on everyone Theo decided to pass the responsibility to each employee to save other colleagues from firing. Let me explain this in a deep. Currently, we have peoples on a bench, a lot. And Theo decided that the best option to keep those people on a bench will be to make a "solidar sacrifice". It means that they will take % of your salary to sustain the people on a bench. Since this is the "Charity" thing, every employee has received a QUIZ, where it directly asks how much money you are ready to donate. I was surprised to see that the minimum is 5%. Not the 0, it's 5. Kind of "force-charity", huh? Well, why everyone employee should care about the people on a bench (people who I don't even know) since, it's not employee problem, it's your problem, Theo, you are in charge of it, and you should handle it, not the employees whose you asking for money to donate. People are ok to help others, but Theo is doing good manipulation by covering himself. So Theo decided to transfer all the responsibility to the employees, so basically they decide the destiny of the people on a bench. Good for Theo, because during the release of the people, people will hate colleagues who made this decision, not the Theo who just passed basically this responsibility. With that said, there are no reviews, and paid sick days are limited to 3 days per year. Summing up the mentioned, when everything was ok, I mean before the crisis, management never listened to everyone. But when the crisis hit hard, they started to do quizzes and to communicate with employees as never before. "What should we do? Should we fire the people? Shouldn't we? and so on and so forth. So now you want employees to communicate with you and give you any advice? First, you broke trust issues, employees are not interested in helping you anymore. Secondly, you are the management, you make decisions, everyone has a place in this job, so do your job, ok? It is a poor attempt to show that the company is really carrying about you, but if we skip this cheap illusion, we will see that eventually all they want from you is cut your money for Charity (which is forced) to save some money. Disgusting. Theo, understand, people on the bench and people who are still working full-time, it's different sides and you cannot sustain them both equally. Well, sadly this is disappointing that high management is not able to take responsibility in these hard times.

2.0
26 May 2020
Recommend
CEO approval
Business outlook

Pros

- Nice offices - Decent pay benefits (with caveats) - I've met really fine professionals working there

Cons

- You can not escape the ghost of this company's tax evasion practices: In every country this company has "employees": Poland, Ukraine, North Macedonia, they do everything they can (and what they can't) to evade the real due taxes as they stand for actual employees. Sometimes these speculative practices end up making the "employees" liable and in debt for additional taxes. - "Employees" are sometimes treated as shareholders when the company needs to share losses. With the recent covid-19 crisis senior management started shifting all the responsibility for bad things happening in the company to employees, and making every employee liable for it. Late invoice payments from one client = late salary payments to all employees in one office. Need to lay off people in one office = Mandatory salary cuts to all employees so that people are not layed off. Loss of clients and inability to find new ones = Layoffs. Massive invasion in people's private lives with the "productive hours" entering policy in ERP and ad-hoc mandatory meetings when everything shifted towards work from home. You are in the middle of a family lunch, but you have to participate in this important meeting for "charity" salary cuts scheduled half an hour in advance. Effectively, covid-19 turned the whole company into a crisis management HQ. Employees were forced to endure extended weekends under total lock-downs without getting their salaries for weeks and forced to negotiate salary cuts under those conditions. - The company has what resembles theater stages in their offices, but it's supposed to be an IT company, not a theater or a circus.

1.0
18 Apr 2020

Never join this 'company'

Recommend
CEO approval
Business outlook

Pros

Flexible working hours and relatively high salary comparing to market average.

Cons

The 'management' is totally amateur and they have no idea what do to. Looks like the Founded and CEO is selecting only ladies in management that do not have any managerial skills (probably he looks after other skills). No focus on technology at all No sense how to run a company - this looks more to amateur freelance club rather than any kind of company

Viewing 1 - 3 of 188 Reviews

Glassdoor has 209 Symphony Solutions reviews submitted anonymously by Symphony Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Symphony Solutions is right for you.