Syneos Health Reviews

Updated 18 Jun 2021

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Found 1,010 of over 1K reviews

3.7
73%
Recommend to a Friend
87%
Approve of CEO
Syneos Health  CEO Alistair Macdonald
Alistair Macdonald
487 Ratings
Pros
  • "good Line manager and work life balance(in 67 reviews)

  • "work from home, many options within the company,(in 38 reviews)

  • Cons
  • "A culture that does not support or tolerate self-care or work/life balance(in 35 reviews)

  • "If embedded to a sponsor, its a little complicated to stay on top of syneos administrative duties as systems often dont work on sponsor computers(in 29 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Great company and culture

      7 Aug 2019 - Clinical Operations Lead in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture Work-life balance Supportive with development goals/needs Oportunities for other roles

      Cons

      Pay could be better

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    2. 3.0
      Current Employee, less than 1 year

      Average company to work for

      11 Apr 2021 - Clinical Research Associate in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary package and flexibility.

      Cons

      Line managers are not very supportive when company is under resourced

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    3. 1.0
      Former Employee, more than 3 years

      Avoid this pit at all costs

      14 Jan 2021 - Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I honestly could not think of one.

      Cons

      Low morale fueled by poor management and lacklustre HR. Only the CEO and two levels below are allowed to travel in business class, everyone else despite the length of the flight and how often you do it have to travel cattle class. Telephone landline and internet not provided and only $30 reimbursed every month. This does not cover the cost and leaves all staff out of pocket. Issues (for which there are many) are never resolved as most issues stem from ineffective staff that are too entrenched in their jobs due to length of tenure as opposed to actually having the necessary skillset to do the job. Bullying, backstabbing and gossiping is commonplace. Snr management externally spouting how well the company is doing however freeze on headcount, pay cuts or no pay increases or no/low bonuses are a common theme and are due to “lower than expected performance from the company as a whole Quality staff are bullied out the door as their talent shows up managements lack of talent. No work/life balance. You will be required to attend calls at all sorts of strange hours and if you express concerns you are pegged as a person who isn’t serious about the job. Depending on your role you may be required to travel a lot. Don’t expect any thanks if you work weekends or spend weekends in foreign places away from home. No compensation, time in lieu is given to staff that literally put their personal lives on hold to deliver on projects. Horrible point system for recognising colleagues where managers are given 120 points to divide among 3 staff as a type of reward system. 1 point equals 30cents. Constant turnover as people get fed up with the way they are treated. Impossibly hard to hire staff into key roles so remaining staff are drowning in work. Most project managers and clinical team leaders are working at around 1.5 FTE in reality but not recognised by management as the ‘documented’ FTE is far lower than the actual. Anyone who complains is usually informed that they have time management issues when the reality is that most of the proposal forecasts are between 30-50%lower than where they should be but are lowered to reduce the cost to win the award. PMs are constantly harassed about not managing the budget when it is clear that the proposal does not have enough hours to cover the work. Carrot dangling is elevated to a new art form at Syneos. Promises of promotions are never delivered upon, usually financial reasons are given for holds on promotions.This happens every year. I could not think of a worse place to work, if you are offered a role here, think twice about leaving your current employer. Career prospects are minimal, they already have about three too many layers of oversight/management. Convoluted escalation pathways where nothing is ever truly resolved as most management keeps their head buried in the sand hoping that you will stop complaining.

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      1 person found this review helpful
    4. 1.0
      Former Employee, more than 1 year

      A lot leave

      19 Jan 2021 - SCRA 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If a full service provider or Oncology it’s great for certain departments

      Cons

      Workload is high and some systems not efficient

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      1 person found this review helpful
    5. 4.0
      Former Employee, more than 3 years

      Good company to work with

      1 Sep 2020 - Senior CRA/R N in Adelaide
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture and Line Managers

      Cons

      Growth opportunities may be limited for employees.

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    6. 3.0
      Former Employee

      Great teamwork

      22 Oct 2020 - Senior CRA 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teamwork under pressure Extra days off for service length was good

      Cons

      Following inVentiv and INC merger, there was lack of leadership and direction. Salaries could be more competitive.

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      1 person found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      REVIEW

      13 Aug 2020 - Cta in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good manager support and feedback

      Cons

      No salary benefits nor health benefits

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    8. 1.0
      Former Employee

      Grew too quick, no direction

      28 Aug 2020 - Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Few good people you meet who come & go

      Cons

      No direction, no support, no recognition

      2 people found this review helpful
    9. 3.0
      Current Employee, more than 1 year

      Manager good , poor office environment

      12 May 2020 - SSU Specialist in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent line manager Opportunities to grow

      Cons

      Low salaries HR should do more to improve office environment

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    10. 2.0
      Former Employee, more than 3 years

      Backward mind and technology

      7 Jan 2020 - SCRA in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      incentives if you travel more

      Cons

      very high workload, managers are too old to accept new ideas or to think outside of the square, upper management are not trust worthy people

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    Viewing 1 - 10 of 1,010 Reviews

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