Pros
Excellent training and development opportunities, particularly for those new to staffing and recruiting. Many talented recruiters and account managers who genuinely cared about their clients, candidates, and teammates. For many years, the company had a strong culture that encouraged collaboration and loyalty.
Cons
The culture changed dramatically in recent years as leadership priorities shifted. Long-tenured employees who had consistently delivered results felt increasingly undervalued, leading to significant turnover. Performance management became heavily focused on numbers without sufficient consideration for market conditions, client changes, hiring freezes, or other factors outside of a recruiter's control. Communication from executive leadership often felt reactive rather than supportive, creating an environment driven more by pressure than partnership. Decisions regarding promotions and leadership appointments raised concerns among employees about experience, qualifications, and overall direction of the company. Employee feedback appeared to carry less weight than it had in previous years, contributing to declining morale and trust.