Syniverse Reviews | Glassdoor.com.au

Syniverse Reviews

Updated 3 Jul 2019

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Found 468 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
45%
Approve of CEO
Dean Douglas
65 Ratings
Pros
  • "8 hours work, good work-life balance(in 40 reviews)

  • "They have the best work environment, all partners give the necessary support to learn not only locally but worldwide(in 22 reviews)

Cons
  • "Awful work life balance right now(in 41 reviews)

  • "My co workers say they do lay offs yearly now and feel like it's Russian roulette(in 16 reviews)

More Pros and Cons
  1. "This is why I love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Syniverse full-time for more than 10 years

    Pros

    The new management, and especially CMO Bill Hurley, is working very hard to make Syniverse great again (sorry; couldn’t resist). I’ve been here ten years. Have I had a lot of stress? Yes there have been those times. Have I had a lot of fun? Yep! Have I been fortunate enough to build a solid career here and feel like my work makes a difference? Yes! Do I have any regrets? Absolutely not. You will not find a more exciting...

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    Cons

    We’ve had layoffs, and it’s awful when that happens. I hope it’s not something that happens again, but I’m working hard with my peers to drive the growth needed to make that a thing of the past.

    Advice to Management

    Keep doing the right things. Keep making flexibility and work/life balance a priority something real for everyone here. It’s critical to keep good people. Keep us focused on making our customers happy!

    Syniverse2019-06-27
  2. "Telecom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Analyst in Bangalore

    I worked at Syniverse full-time for less than a year

    Pros

    Good place work.Nice people,good team

    Cons

    Nothing to say worked for less time

    Advice to Management

    nothing

    Syniverse2019-06-18
  3. Helpful (3)

    "Was a great company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Syniverse

    Pros

    Great people. Everyone cares about the customer

    Cons

    New mgmt team focused on the wrong things

    Syniverse2019-06-12
  4. Helpful (1)

    "Do ya' really want to put up with this?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Syniverse full-time for more than 5 years

    Pros

    One gets to work with rather cutting edge technology.

    Cons

    If you'd ever like to know what a lemon feels like being squeezed... work here.

    Advice to Management

    Get a clue.

    Syniverse2019-06-28
  5. "Dumpster fire, sitting on a landfill next to a sewage plant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technology Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Syniverse full-time for more than 10 years

    Pros

    Easy paycheck. Employees here can have other full-time jobs or side gigs and no one will notice. Contractors vie for assignments here because they can work remote (yes remote despite the bluster from CEO banning remote work for employees). There is no accountability hence contractors can bill multiple clients while on the clock here, sweet. Just make sure you are building your skills at your other jobs/assignments because...

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    Cons

    Layoff metro! Things are so bad financially that they are laying off people in US, Europe and most recently outsourcing centers like India & Costa Rica too; yes that bad. This company has checked into hospice equivalent for failed companies thanks to orcs in HR. The only people/talent that would join here are waiting out for retirement or just for the fun of it. It's not a place you want to reflect on your resume...

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    Advice to Management

    umm...what Management?

    Syniverse2019-07-03
  6. Helpful (1)

    "Implementation Director"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Syniverse full-time

      Pros

      Large scale company with a number of tier 1 customer.

      Cons

      Not able to catch up the technology evolution in the industry.

      Advice to Management

      Transform the business with new technologies.

      Syniverse2019-05-11
    • Helpful (12)

      "Rows and Rows of empty cubicles"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Tampa, FL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Syniverse full-time

      Pros

      High Salaries to keep people interested, completely absentee and careless management makes it easy to collect a paycheck and not care as you listen to the band.

      Cons

      The worst Management I have ever seen in a company in the last 20 years. The CEO is a Carlyle Group Muppet, sent here to sell the company by 2020. He is completely flaccid leader, hires a Chief Marketing Officer whom solution was to re brand the company with a rip off logo from space invaders. The CMO has no plan to attract or retain customers so the only solution to make the company look profitable is to eliminate jobs....

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      Advice to Management

      Teach others how to make lifeboats

      Syniverse2019-06-07
    • Helpful (7)

      "Avoid !!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Vice President in Tampa, FL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Syniverse full-time for more than 3 years

      Pros

      Good work life balance in the job; as long as it lasts.

      Cons

      1) Is more a Tampa company, than a global MNC. No professionalism. 2) Confusion all over. Confusion about - What business it is in; Who its customers are; How to retain them; What does future look like; How to package & sell the company/etc. 3) Customers are running away. No one seems to be caring. No one knows, what to do. 4) Not knowing what to do, the C-Level is changed every 2 years. Every 4-6 months,...

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      Advice to Management

      Do you really care for some advice? If yes, please see above.

      Syniverse2019-05-21
    • "Systems analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Syniverse full-time

      Pros

      8 hours work, good work-life balance

      Cons

      Lot of legacy products with old technologies

      Syniverse2019-04-12
    • Helpful (4)

      "Process Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Process Associate in Hyderābād
      Doesn't Recommend
      Neutral Outlook

      I have been working at Syniverse full-time for more than 3 years

      Pros

      Day shift, flexible timings and work life balance.

      Cons

      Organizational hierarchy having many levels

      Advice to Management

      Cut down the Organizational hierarchy

      Syniverse2019-03-28
    Found 468 reviews