Synoptek Reviews

3.4

62% would recommend to a friend

(371 total reviews)

Salil Godika

47% approve of CEO

61% positive business outlook

Synoptek has an employee rating of 3.4 out of 5 stars, based on 371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synoptek employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

371 reviews
1.0
4 Apr 2017
Recommend
CEO approval
Business outlook

Pros

-The staff in general is pretty great, some good people work here. -Beer via Kegerator in the kitchen. -Nerf guns? Honestly it's hard to come up with any work related pros.............

Cons

I have given years to this place, and every time I push for change I'm told, "Just be happy you have a job." At this point I'm so burned out and defeated, I have no idea what the future holds for me. I can honestly say Synoptek has killed any drive for me working in the world of computers, I seek no progression. For now this place is just a paycheck. Pretty much in every aspect, Synoptek is not doing well. Employee moral is at an all time low, primarily due to lack of proper compensation and poor management. Financial issues are everywhere, which is odd since we recently acquired what was left of EarthLink for 29 million dollars. Yea that actually happened, Google it. Current contact-locked clients are very disappointed with the support structure, which in turn hurts the company image. It appears all Synoptek has to offer to clients is smoke and mirrors, lies and deception. One of many examples, we on-boarded a client that needed their own SAN. The client refused since it would come at great expense. What was the Sales Team answer to secure that contact and get the commission? Well migrate all the client data to our own nearly full SAN of course. For months, yes months, our ENTIRE SAN environment crashed at random. The Server team was constantly thrown through the meat grinder even though many on the team said this would happen. We hemorrhaged clients left and right until management finally got a clue to expand the SAN. The fact this situation even happened is mind-blowing to me. Here at Synoptek, severe issues like this happen all the time. We lost good people because of that terrible judgment. I can go on for ages about all the bad this place has to offer. Read some of the other reviews, see what people have to say. Its obvious anything 5 star was written by management or a corporate pet. Do yourself a solid and stay away from this place.

1.0
18 Sept 2018

Abhorrent Management.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Seriously, none to speak of.

Cons

Unethical “leadership”, depressing outlook, even the most evangelistic employees are leaving. It’s so sad, I can’t watch it any longer.

2.0
4 July 2018

Be cautious and dont trust upper management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free snacks and the occasional BBQ or left overs from meetings Some of the front line folks are great people willing to help There are some truly talented people there and some even care Slightly above average PTO accrual Middle management can have your back, assuming senior management doesn't bypass them. Plenty of free parking at the Denver office

Cons

Senior management that is completely out of touch Pay is very inconstant for the same job, some are paid fairly (on the low side) others are getting way below market Unqualified or toxic people are allowed free reign to make their own hours, watch Netflix all day, or just be downright insubordinate Communication between management levels is almost nonexistent Performance metric are completely arbitrary, and the same across all job descriptions (eg a tier 1 help desk person and a tier 4 server person are judged the same) Policies are not enforced the same between regions or teams At the last all hands they said that the company has more allotted project hours than resources, and that is if everyone from HR to sales to executives were all put to work (think about that) There has been high turnover in HR, what did they know I wonder? The current round of layoffs witch affected about 7% of the companies head count was done in a vacuum at the executive level (probably at the sole decision) of the new COO (who hasn't done a single useful thing this year). This was done without any input from mangers or team leads. Not only did the mangers not have any input, they weren't even told before they started! Letting 30 people go without even talking to the front line managers, just think about, think about the message it sends.

Viewing 1 - 3 of 371 Reviews

Glassdoor has 382 Synoptek reviews submitted anonymously by Synoptek employees. Read employee reviews and ratings on Glassdoor to decide if Synoptek is right for you.