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Synovate

Acquired by Ipsos

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Synovate Reviews

3.4

64% would recommend to a friend

(116 total reviews)
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Robert Philpott

71% approve of CEO

37% positive business outlook

Synovate has an employee rating of 3.4 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synovate employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

116 reviews
2.0
14 July 2011
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance (dependent on group) - The good sign is you 're pretty much free to come and go as you please, the bad news is you're still going to be working 60+ hours a week Global Some very smart people Decent vacation package, mediocre health benefits

Cons

*Training is abysmal - You are given work to do with NO supervision. Your boss/other employee then corrects it and you learn nothing. It's a sink or swim environment and you're unlikely to get much help even when you ask for it. (I ALWAYS ask for help and the typical response is either "In a little bit," or "Just do it and I'll look it over later.").The training they do provide is far too basic and does nothing to prepare an employee for the complexity they will inevitably face in this job. Most people in this company have been here for YEARS. The reason they're losing so many young people is because they're not taking the time to train them. This isn't an easy job. It takes a lot of skill. If you're not going to take the time to train your employees, then you should start hiring only those with an abundance of experience. *Senior Management is a joke - They promise dates (e.g., pay raises) that day comes and goes and you don't hear anything for a week. The company is on the verge of being sold and in the past two months the CEO of North American has emailed ONCE to talk about it. *Career Development is non existent - More than likely your boss isn't going to be a good boss. They're overworked and have no time to train you or help you in your career. I have been here 5 months and not ONCE has anyone taken the time to talk to me about career development. You have "goals" but they are arbitrary and shared across-the-board. There is no focus on personal development. *Focus on hiring revenue generators - No joke - Emails have been sent from senior management saying their #1 goal is to hire people to make the company money. I know, a company's goal is to make money. Why is this a con? Because they're not hiring the people who actually do the work (the rank-and-file employees). Hiring VPs and SVPs to drum up business is awesome, but all that is happening is that the current employees are having their work pile up on them. Long hours are inevitable (especially in my group) and there is little light at the end of the tunnel.

1.0
20 Nov 2008

Ever seen Office Space?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay and benefits packages are competitive in the middle levels.

Cons

The company's administration strives for mediocrity in its staff and its product. Competence is not rewarded. Management is not consistently honest with employees or with clients.

3.0
3 July 2008
Recommend
CEO approval
Business outlook

Pros

There's always something new to learn, no longer how long you've been in the field. There is the opportunity to work with clients, in various methodologies (phone, IVR, web, mail, person-to-person) and combined methodologies. There is the opportunity to move in and out of technical work, project management, etc. and it all works together so there is no "wasted knowledge." You can take everything you learn and apply it to the next position you decide to pursue.

Cons

Location (if you're not near the city) - the train schedule is inflexible, so if you just need 5 minutes to wrap something up you either let it hang or wait for the next one. If you don't have strong boundaries it is easy to be taken advantage of. Even when you get to the point where you have earned a lot of vacation, it is difficult to take it (depending on who you're working with).

Viewing 1 - 3 of 116 Reviews

Glassdoor has 128 Synovate reviews submitted anonymously by Synovate employees. Read employee reviews and ratings on Glassdoor to decide if Synovate is right for you.