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      Synthesia

      Engaged employer

      Synthesia Reviews

      4.5

      86% would recommend to a friend

      (161 total reviews)

      88% positive business outlook

      Synthesia has an employee rating of 4.5 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synthesia employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      161 reviews
      5.0
      29 June 2026

      Amazing place to work

      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Unbelievable culture and people. Amazing work environment and constant support from managers and senior directors.

      Cons

      I can't think of any

      4.0
      25 June 2026

      Supportive culture, great people and work-life balance, tough onboarding

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Everyone that works here is kind and supportive and truly wants to see you succeed. - The best work-life balance I've had in my 10+ years in tech so far. You need to work hard here, but you don't need to kill yourself doing it. - Our clients are lovely people to work with. The product is a creator tool, and there are rarely stressful fires to put out or super angry clients to manage. - You're able to focus on real CSM stuff like adoption, enablement, training, expansion, and strategy, instead of constantly being reactive, like some CSM roles. - Pay is decent, remote work benefits are nice, office is pleasant.

      Cons

      - Like many tech startups, onboarding is TOUGH. The company scaled quickly and onboarding was never revamped. I can't speak for the other roles here, but as a CSM I went through two weeks of high-level onboarding learning about the company, different tools, and practicing demos. - After the two week period I realized how much I DID NOT KNOW about my actual role. Managing renewal negotiations, order form management and editing, managing clients' workspaces / provisioning, etc. - Because of this gap the only option is to try and make mistakes, and hope the company has grace and patience as you mess up processes repeatedly.

      Viewing 1 - 3 of 161 Reviews
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      ReviewsSynthesia reviews

      Glassdoor has 166 Synthesia reviews submitted anonymously by Synthesia employees. Read employee reviews and ratings on Glassdoor to decide if Synthesia is right for you.