TELUS Reviews | Glassdoor.com.au

TELUS Reviews

Updated 5 Dec 2019

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3.8
79%
Recommend to a Friend
65%
Approve of CEO
TELUS CEO Darren Entwistle
Darren Entwistle
10 Ratings
Pros
Cons
More Pros and Cons
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TELUS part-time for less than a year

    Pros

    Flexible timings , Over time and a decent leave policy

    Cons

    Cant think of any, However pay can still be made better

    TELUS2019-10-08
  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for more than a year

    Pros

    Fellow sales team members were usually great folks with a genuine ambition to succeed and help one another. The company offers a wide range of career paths for those looking to differentiate their work experience. The company's investment in fibre infrastructure throughout BC and Alberta is an exceptional undertaking that will benefit Canada for decades to come.

    Cons

    Management was constantly in a state of flux and emergency and not willing to address shortcomings in leadership in sales or other departments across the company. As with all large corporations it is who you know not what you know. This is not inherently bad but it has lead to a current culture of back scratching and protectionism. Sales management continue to rework the compensation structure however it has lead... to even loftier targets and less money paid out to the employees. With the AB economic downturn most companies are in a state of cutting staff and services. There is nothing that the sales exec can do about this however this directly affects the compensation of the exec and then management point to poor performance. There was no action on the part of developing/training employees just negativity and demotivating pressure around performance and targets.

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    Advice to Management

    Look to keep senior people who have a natural and genuine ability to lead and mentor instead of keeping yes-men in positions of power with no other experience other than TELUS. Being around for 20 years does not make a leader. Good luck to Navin!

    TELUS2017-01-29
  3. "TELUS digital has amazing culture. Highly recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TELUS full-time for more than a year

    Pros

    TELUS Digital in Toronto has a very flat organization. The people you work with are brilliant and very nice, genuine people. it's very rare to have a culture like this. Great work life balance and you get to work on projects that you are interested in and are impactful. no BS.

    Cons

    the digital floor is set up like a start-up environment, hence it's open space with everyone seated around large tables. Investment in nicer furnitures are to come next year.

    TELUS2019-12-06
  4. "Was good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Analyst 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at TELUS full-time for more than 10 years

    Pros

    Great culture and work life balance

    Cons

    Job security, mandate to reducing opex often results in letting team members go

    TELUS2019-12-04
  5. "Great Company with more Pros than Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Channel Care Support Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for more than 5 years

    Pros

    Great Benefits Awesome Bonus Program JoB Security Friendly atmosphere Work from home

    Cons

    Micro-management Hours of operation (Shift Timings) Impossible to take a day off or shift trade. People with long tenure with better shift times do not ever trade a shift. Managers ask for doctor’s note and don’t accept reason’s like having an exam or taking care of a family member acceptable to be granted a day off.

    Advice to Management

    Promote a better work:life balance

    TELUS2019-11-28
  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 

    I worked at TELUS part-time for less than a year

    Pros

    Good Staff, Manageable Hours, Good deals

    Cons

    Not a lot of growth in company

    TELUS2019-11-28
  7. "Good company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Care Representative 
    Recommends
    Positive Outlook

    I have been working at TELUS part-time for more than a year

    Pros

    Good company, benefits is all there, treated very well, good work-life enviroment which is the biggest thing

    Cons

    If looking to advance your career it is hard because you want you to be in a position for a while. Pay is okay

    TELUS2019-11-26
  8. "Work at TELUS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time for more than 3 years

    Pros

    awesome culture, they take care of their employees, good innovation

    Cons

    really not on my opinion

    Advice to Management

    keep it up

    TELUS2019-11-26
  9. "Hello"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee 

    I worked at TELUS full-time for more than a year

    Pros

    Nice company and good salary

    Cons

    None It is the best company

    TELUS2019-11-26
  10. "Best salary and work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Administrator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time for more than 5 years

    Pros

    Best salary and work life balance

    Cons

    There are no downsides so far

    TELUS2019-11-25
Found 2899 reviews