TELUS Reviews | Glassdoor.com.au

TELUS Reviews

Updated 15 Aug 2019

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Found 2757 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
79%
Approve of CEO
TELUS CEO Jeff Puritt
Jeff Puritt
425 Ratings
Pros
Cons
More Pros and Cons
  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for more than a year

    Pros

    Fellow sales team members were usually great folks with a genuine ambition to succeed and help one another. The company offers a wide range of career paths for those looking to differentiate their work experience. The company's investment in fibre infrastructure throughout BC and Alberta is an exceptional undertaking that will benefit Canada for decades to come.

    Cons

    Management was constantly in a state of flux and emergency and not willing to address shortcomings in leadership in sales or other departments across the company. As with all large corporations it is who you know not what you know. This is not inherently bad but it has lead to a current culture of back scratching and protectionism. Sales management continue to rework the compensation structure however it has lead to even loftier targets and less money paid out to the employees. With the AB economic downturn most companies are in a state of cutting staff and services. There is nothing that the sales exec can do about this however this directly affects the compensation of the exec and then management point to poor performance. There was no action on the part of developing/training employees just negativity and demotivating pressure around performance and targets.

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    TELUS2017-01-29
  2. "A good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at TELUS full-time for more than 3 years

    Pros

    Remote work, benefits, office, management, culture

    Cons

    Salaries - freezing plus slow pace of raises, pension plan,

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    TELUS2019-08-15
  3. "Good place to work for"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for less than a year

    Pros

    Awesome people good company culture

    Cons

    It's working in a call center

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    TELUS2019-08-15
  4. "Decent place for an org it’s size."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Management in Toronto, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at TELUS full-time for more than a year

    Pros

    Fairly progressive for workspace culture.

    Cons

    Lots of legacy P&L thinking hampering digital transformation efforts and scaling initiatives.

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    TELUS2019-08-15
  5. "Good place to work for a large company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Development Manager in Toronto, ON
    Recommends
    Negative Outlook

    I worked at TELUS full-time for more than 3 years

    Pros

    Great benefits and flexible work hours. Nice downtown location near Union station.

    Cons

    LOTS of restructuring they are currently going thru (a number of years now) so you may have many different bosses or a number of years.

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    TELUS2019-08-13
  6. "Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS part-time

    Pros

    Really good company Goiod compensation for me

    Cons

    None i can remember with

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    TELUS2019-08-13
  7. "Company Review for Telus International Philippines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Makati City
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time for more than a year

    Pros

    Respect, Integrity, Adaptability, Results in Orientation, Teamwork, Employee Engagement, Accountability, and Learning Opportunities

    Cons

    Limited Over-Time work offered for additional incentives

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    TELUS2019-08-13
  8. "Great for part-time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TELUS part-time for more than a year

    Pros

    - Minimum 12 hours a week for part-timers - Community focus with charity involvement - Additional compensation/discounts/benefits available at part-time level - Can sell honestly and make sure all customers have the best solution based on their individual situation

    Cons

    - Commission structure is ranked, making it difficult increase commission in low-volume stores even with improved individual sales

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    TELUS2019-08-13
  9. "Environment at TELUS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Specialist in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS full-time for more than a year

    Pros

    1. Good Working environment 2. Opportunity for growth

    Cons

    1. Management sometimes not Technical

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    TELUS2019-08-13
  10. "Great work-life balance, flexible workstyles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Developer Analyst in Calgary, AB
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at TELUS full-time for more than a year

    Pros

    Excellent benefits, retirement packages. Care about their employees. Lots of room to grow.

    Cons

    Slow to change, not a fast track to management. Old-school management style. Excellent for lifelong, stable career but not the best for high-potential, fast-growing talent.

    Continue reading
    TELUS2019-08-11
Found 2757 reviews