THE WELL Reviews

3.1

22% would recommend to a friend

(32 total reviews)

23% positive business outlook

THE WELL has an employee rating of 3.1 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The THE WELL employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

32 reviews
1.0
17 Feb 2023

Run!!!

Recommend
CEO approval
Business outlook

Pros

Healthy food concept where you can learn about health and nutrition

Cons

Unprofessional management "OWNERS". They had an hourly pay scale that started at an agreed amount with HR and the hiring contract that offset minimum wage. They played with your financial income like it was a toy and changed it at different times. You went from 20 to 25 to 35 and back to 20 or less an hour. It was great pay but terrible business practices. The irony is that they prided themselves on getting their liquor products from companies that have good ethical treatment of employees yet they couldn't even do it themselves.

1.0
8 Oct 2021

Abusive Nightmare!

Recommend
CEO approval
Business outlook

Pros

- Use of club amenities - Meet interesting people

Cons

- Toxic workplace - Unclear job descriptions/responsibilities - High turnover - Abusive Managers - Owners are narcissists - Long Hours/large workload and low pay - Unclean BOH/break area - Was attacked and questioned for using amenities included with employment by other employees

avatar
THE WELL Response
4y
Thank you for your very candid feedback. We are sorry to hear you feel this way about working with us. Your experience does not sound like the work environment we have created at THE WELL. We will take your feedback to heart as we are always focused on improving team member experience and maintaining a positive work environment for all. If there is anything we can do to support you during this time, please do not hesitate to reach out to our People Team directly.
1.0
28 June 2023
Recommend
CEO approval
Business outlook

Pros

Hours, free coffee, freedom because no one is actually in charge and theres no real consequences for anything

Cons

More than I can list. Managers lie, paychecks were rigged many times to steal money from employees, managers talk about employees personal traumas and blame them for issues that are clearly company based, everyone is underpaid, company does no inventory so anything can be stolen which is just poor business practices, racial remarks from managers, the most gaslighting you will ever experience is from this general manager, complete chaos with so many employees being effected negatively by working here, the craziest amount of turnover you will ever see so constantly are understaffed and no accommodations are made you just are expected to do the work of 3 people for the same pay. Health issue accommodations are gaslit and never granted. Constant lies over and over from management everyday.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 34 THE WELL reviews submitted anonymously by THE WELL employees. Read employee reviews and ratings on Glassdoor to decide if THE WELL is right for you.