TRITORI Group Reviews

While we thank all current and former employees for taking the time to write a review for TRITORI and to provide productive feedback, we have already replied to this former employee's review - it has apparently been taken down and rewritten to scrub our reply. We again feel compelled to reply because much of this review contains false information: Connection Quality: our connections come from a premier online real estate portal and are shown to convert at higher ratios than just about any other lead source. One of our agents who was hired last month sold 4 homes in 30 days. The connections are very warm, and our team stands by them. It seems odd that this agent both claims that they were able to get 5 appointments in their first week and that the connections were not good. Also, for the record, this agent was definitely not the only person to set appointments with buyers in their first week. Showing all buyers, regardless of pre-approval for a mortgage or price point: it is our policy that our agents show the connections they receive, regardless of pre-approval. We firmly believe that it is a real estate agent's job to help walk potential buyers through the process of buying a home. Furthermore, we do not tolerate cherry-picking of connections based on price point, location, or any other factor that might dictate the size of the commission that the agent might receive. It is our view that doing so is digital redlining and greatly reduces access to the process of buying a home. This agent was made aware of this policy in training and refused to comply with it. Company Policy on Mandatory Training: We stand by our policy - all employees are required to complete anti-harassment and anti-discrimination training as part of their onboarding. This agent is correct, they did not complete the training and were not allowed to receive calls until they did. Commission Split & Compensation - TRITORI offers a competitive commission split for all agents that takes into account referral fees owed for connections and the base salary that agents earn. All agents are shown the commission split and compensation structure as part of the interview process. Our compensation is designed so that an average agent performing as expected and following our processes should expect to be in the top 25% of earners for real estate agents nationwide. Reason for termination: We would normally never discuss reasons for termination, but this former employee makes claims that are patently false and accuse us of wrongdoing that did not occur. This agent was terminated within their first week for several serious violations of corporate policy and concerns that those violations also violated state and federal Fair Housing provisions. This agent was argumentative about the policies in training, refused to comply with those policies with their buyers, and was disrespectful to several members of the team when they were questioned about it. This agent was fired for specific and definitive actions, not for asking questions or any other reason. TRITORI has only been open in Atlanta for roughly 120 days and we recognize that there are opportunities to improve and grow - we are constantly seeking to improve, and we value (and act on) constructive feedback. Additionally, we recognize that we are not a fit for everyone - our process requires full-time effort, focus, and personal accountability. TRITORI obviously wasn't for this agent, hence why they were terminated in their first week of work for repeated violations of corporate policies. We hold ourselves and our agents to high standards - that is what our clients deserve. If you like structure and process, you want to work high-quality warm connections, and you want to sell an average of 2 homes a month, then please reach out - we are hiring!