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      TSB

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      TSB Reviews

      3.5

      68% would recommend to a friend

      (57 total reviews)

      56% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      3.1

      Culture and values

      3.0

      Career opportunities

      TSB has an employee rating of 3.5 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSB employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

      Reviews by job title

      57 reviews
      4.0
      26 Apr 2022

      ok

      Telephone advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      benefits, share save scheme , pension

      Cons

      a very ''if your face fits'' way of promotion

      3.0
      12 Feb 2022

      It was alright

      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home and equipment is provided

      Cons

      Heavily micromanaged and having to refer to managers for authorisation is tiresome and adds unnecessary stress to the role when you are reviewed constantly on the speed of your calls. 80% of the time when you ask for authorisation the manager will just say yes without even reviewing what they are giving authorisation for, this just makes the process pointless. The work from home bundle which you can order from the company took over 5 months to arrive.

      3.0
      20 Jan 2026

      Stressful

      Fraud consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Micromanagement, long hours, constantly under review for every minute you are on a call, putting someone on hold, dealing with admin after which would get stressful.

      Cons

      colleages were nice, get to choose your own annual leave with the hours available, shifts are shown well ahead of time.

      Viewing 1 - 3 of 57 Reviews
      Related searches: TSB jobs | TSB salaries | TSB benefits | TSB interviews
      ReviewsTSB reviews

      Glassdoor has 75 TSB reviews submitted anonymously by TSB employees. Read employee reviews and ratings on Glassdoor to decide if TSB is right for you.