Taptap Send Reviews

4.2

87% would recommend to a friend

(100 total reviews)

Michael Faye

81% approve of CEO

77% positive business outlook

Taptap Send has an employee rating of 4.2 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Taptap Send employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

100 reviews
2.0
14 Dec 2022
Recommend
CEO approval
Business outlook

Pros

1. Coworkers have great work ethic overall 2. High growth startup environment - opportunities to really challenge yourself by taking on more responsibilities if that is what you want 3. Leadership come from NGO backgrounds - so people are somewhat social impact driven

Cons

1. Several highly toxic managers - witnessed and experienced many instances of workplace bullying especially towards employees from minority backgrounds (female, non-white etc.) 2. High turnover across departments (several left due to burnout) 3. While marketed as a social impact company, at the end of the day it is no different than any other remittance company. Was unclear how social impact was considered at all in the strategy of the company (other than picking random countries in Africa and Asia as payouts).

3.0
19 Oct 2022

Impact driven but toxic work culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Very impact-driven team -Diverse team -Remote friendly

Cons

-Very few growth opportunities -No room for failure, too much pressure on high performance else fear of getting fired -Bro's club at the leadership level which cannot be broken into by women

1.0
4 July 2023

AVOID

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are literally no pros

Cons

They give legal value to internal policies that have no basis and would have no weight in a court of law in order to deny leaving employees what is due. I have left almost a year ago and I haven’t been paid 10 days of holidays accrued. They simply discriminated me and applied a sanction for something a lot of people in the company did due to blurry policies. However I was the only person being penalised for it. They kept me enrolled in the pension scheme against my will (which is illegal) and completely refused to assist in working toward getting me my refund. Some people can snap their fingers and the entire company do what they ask. However when it comes to fixing issues they created at the expense of low importance employees, you have to spend days and nights sending emails and telling them to do their jobs. I had to send in a resignation letter for them to acknowledge me. You’ll be told there is no budget for growth when the already well off are having fun on a catamaran on on of their numerous yearly retreats. They play with peoples mental health until they they break down and when they decide to leave the company refuses to give you what is due.

Viewing 1 - 3 of 100 Reviews

Glassdoor has 122 Taptap Send reviews submitted anonymously by Taptap Send employees. Read employee reviews and ratings on Glassdoor to decide if Taptap Send is right for you.