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Thank you for taking the time to share your feedback. We’re really pleased to hear you found the team supportive and appreciated the flexible working hours. We’re proud of the talented people who work at Teemill and the collaborative environment they help create.
That said, we’re sorry to hear your experience did not reflect the kind of culture we aim to build. We take allegations around unprofessional behaviour, including any form of discrimination or disrespect, extremely seriously. These are not values we accept, and we have clear policies and channels in place for raising and addressing concerns. If behaviour falls short of our standards, we act on it.
We also want to be transparent: we’ve been through a period of growth and change, and that has brought challenges—including higher staff turnover at times. But we continue to invest in creating a supportive, inclusive workplace where people can thrive and develop. That includes improving management practices, listening to employee feedback, and offering flexible working where possible. For example, we have recently completed an employee survey to give everyone across the business an opportunity to provide honest, anonymous feedback. We were really pleased with many of the insights shared—particularly around team culture, purpose, and impact—and we’re using the findings to help guide continued improvements in the areas that matter most to our people.
If you would be open to sharing more detail, we’d really welcome a confidential conversation. Hearing directly from those who’ve been part of the team helps us keep improving.
Thank you again for your time at Teemill, and we wish you all the best for the future.
