Built on lies and led by unqualified buffoons
Pros
They're upgrading their facilities, but that's about it. It looks nice, but sterile like a laboratory and stifling to creatives. They hold workshops on Fridays to foster interest in a diverse range of skills. They will equip you with a new MacBook Pro and copies of any software you may need.
Cons
The majority of managers in the creative department are unqualified and hide behind backgrounds in academia to feign authority and knowledge with nothing to show for it. Horrible design skills (or none at all in the case of a director), and no portfolios. They will talk down to you and make you feel insignificant and hate being schooled on things they should know (which they don't--prime examples being basic web design and interaction design tools like Axure, etc.). They are socially awkward to interact with, and have driven a wall between what should be a fluid interaction between leader and follower. Instead, it is manager and subordinate, nothing more. Communication with managers is like swiss cheese--stale and full of holes. There is little to no transparency, so I'll be transparent for them: They ask new employees to write positive reviews of the company here on Glassdoor within 60 days of their start date. Does that sound normal? Well, yeah, if you're trying to capitalize on an inexperienced graduate's honeymoon period with your company to try to boost your ratings and repaint your image, then sure, I guess it sounds normal. Sorry guys, but there's more to a company than free snacks. They brought inexperienced kids in to the company straight from college on the promise of placing them on a large telecom contract based here in Dallas. Many of them did not wind up being placed with that client and have instead wasted away working on projects of little worth. They told applicants that workdays were flexible: "oh, you worked your 40 hours already in 4 days? Take the Friday off." Nope. Lie. Interaction design school students were led on for three months in curriculum that could have been condensed down and taught in a matter of four weeks. These same students have been left to stagnate, working on conceptual pitches that often times will prove unrealistic and add little to no value to the company or the student's portfolio. It is the equivalency of having your creativity caged and left to rot. They do not effectively manage communication on projects. Projects or their scopes can change overnight, and there goes a week's worth of work without your knowledge, simply because an idea did not sit well with management or did not strike them as being innovative. The international offices do a better job of managing the US office than the domestic managers. They give pointless internal reviews of employees with their own biased opinion already impacting how they're going to receive your critiques. Rather than considering the fact that people might be too busy to respond to internal survey reviews, this instead CLEARLY means that people don't support the person being reviewed. That's sarcasm, by the way. The best outcome of your annual review? A paltry 6% raise. If you're looking to make more money, this company is a stepping stone for 1-2 years max, so move on for a better paid opportunity elsewhere. They no longer reimburse for attending conferences, so if you're looking to attend events and learn on the company's dime, tough luck. You'll be paying out of your own pocket. They do not allow people to work from home, even in the event of bad weather. In Dallas, where most businesses shut down for iced roads, you'll be burning your coveted vacation time if you're not willing to risk the drive in to Tek's office or the client site. They retain low performers and watch high performers depart for greener pastures because they're too afraid to fire dead weight and redistribute their unmerited salary among those few good designers left in order to keep them around. That said, the salary is nowhere near what is "competitive" for those with experience and background in design. They say that things are fine with the company and to only worry when they themselves are looking for new employment. Guess what? Most of them are or will be looking for new employment. So, do not pay mind when they tell you "I just don't see your passion for this job." Because you can say the exact same thing back to them.