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      Tel-Assist

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      Tel-Assist Reviews

      2.3

      27% would recommend to a friend

      (22 total reviews)

      Mark Herlache

      Not enough data to show CEO approval

      15% positive business outlook

      Tel-Assist has an employee rating of 2.3 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tel-Assist employee rating is 38% below average for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      22 reviews
      2.0
      22 Nov 2025

      You’re a number

      Virtual receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      A paycheck and consistent hours

      Cons

      They will overwhelm you with work and praise you for doing a good job until corporate finds one small mistake and fires you without warning.

      1.0
      31 Oct 2024

      UPPER MANAGEMENT NOT QUALIFIED

      Operations supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      MOST of the team members/operators were cool, seeing how we we were there for long shifts and schedules. When the calls were consistent, the interaction with people of various backgrounds and various concerns was exciting.

      Cons

      GM got position basically by inheritance; only qualification is that this was the only placed she'd ever worked since an adult. The have poor management skills and skate a thin line with illegal labor practices.

      Viewing 1 - 3 of 22 Reviews
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      ReviewsTel-Assist reviews

      Glassdoor has 22 Tel-Assist reviews submitted anonymously by Tel-Assist employees. Read employee reviews and ratings on Glassdoor to decide if Tel-Assist is right for you.