5y
Thankyou for taking the time to write a review.
Naturally, it is disappointing that you left our business with a negative perception. We ensure during our extensive interview process that all individuals we appoint are aware that the job role will involve speaking to people on the phone (inbound and outbound calling) - not everyone can do this, which we recognise and try to manage not just through our recruitment process but also through our extensive staff induction, twelve week training program and ongoing management.
The points you have raised about the working hours are generally correct. We do expect individuals to work hard during the day and on occasion, to exceed targets, some individuals may need / elect to work longer hours than the job role stipulates in their contract. It is a largely commission based job role and therefore the 'right' individuals will put in this effort without being asked. We particularly expect those efforts to be made by individuals (graduates) who we are investing tens of thousands of pounds into with no certainty of return. Recruitment is an incredibly competitive market, and unfortunately if we are not making these efforts then we will not be reaching candidates or clients at the right times.
My belief is that a lot of the points you raise ultimately come down to an incorrect job match for you. Recruitment is hard. it takes allot of effort, resilience and determination and you have to be willing to pick up the phone to make things happen. In return, successful individuals have access to great incentives, tremendous earning potential and what can ultimately be a fulfilling job role. Not everyone is willing to put in the hard work to generate the positive outcomes.
Naturally, I do wish you the best of luck in your job role as a secondary school teacher and hope that is a better match for your skill set.
