TenX Reviews

2.7

47% would recommend to a friend

(41 total reviews)

34% positive business outlook

TenX has an employee rating of 2.7 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TenX employee rating is 27% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

41 reviews
2.0
25 Jan 2019

Leadership does not communicate very well

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working, work from home. Results based environment Good perks for Singapore based company. But nothing special (no bonuses, equity or learning allowance) International crew and diverse people Friendly team (except for some people who play politics and use the office to socialise instead of work)

Cons

Management does not like to communicate clearly, and likes to say things behind closed doors or make off handed remarks on Slack or in meetings. There is one VP who is famous for walking into other people’s meetings that he is not invited to. There are no written strategies or plans that are communicated to the employees of the company’s thesis, insights, direction or current financial health. When a decision is made, almost nobody knows why. We just have to follow along blindly High turnover in leadership is also worrisome. Even though it is clear to all employees that the current leadership is not suited for their jobs, they still get hired and then only let go after they don’t perform. Many execs left in the past 3 months alone Many of us wish that proper vetting was done before these leaders were hired. One of them in particular that is still with the company is clearly incompetent based on his lack of results and also lack of past experience..However he has a lot of power to decide things in the company, and has somehow become in charge of a lot of people and projects in the company. He is not just incompetent but also toxic. He says different things to different people and creates confusion and miscommunication. Because of this person, there is a culture of talking very loudly in the office, looking good and covering your own back. Many people I work with have privately brought this up with the founders or hr, but it has been months and nothing has been done about this person. He has not been given management training or his power taken away from him. Instead he has been given more responsibilities. This person’s mismanagement is the main reason the company has run into troubles with delivering the cards in 2018. Even though many of us know it, the founders refuse to acknowledge that this person was accountable for the failure Leadership continues to tell us very specific plans (which keep changing without proper reasons) and treat the employees as people to execute on it. When the plan does not work, the employees are blamed for not delivering. The leaders are not accountable for their plans that are not validated by market data. It is all based on opinion and who talks the loudest.

2.0
13 Dec 2019

Young, young glum and croak place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I joined TenX when it was a small team of not more than 12-15 employees and I’d seen the company throughout different stages, struggles, challenges, and accomplishments. After over two years we’d grown by 5 fold. We were trying to figure out things together as we go and I’m glad I was able to contribute to different areas i.e. branding, product management, project management, quality assurance, company key values and principles (aka culture), hiring, processes, HR, etc. - An overall friendly environment with quite a few really bright minds to learn from and to work with. - Relatively open to dialogue and changes work ethics. Although, there’s some getting people on-board and some holding hands into it. - Resilient in nature, TenX went through a lot of challenges and rough patches and strived through. - Well-funded startup with a big fan base. Which can be both exciting and stressful due to responsibility for their expectations. - You can contribute to the company in different ways, not necessarily directly related to your job scope if you choose to. - Beautiful office with all imaginable perks and full package with insurance and all.

Cons

TenX is a young company that is on the verge of figuring out things so it might feel a bit chaotic. It has both worlds of freedom (and flexibility) and policies. The two can clash at times but if you find a way to balance those and manage expectations you can enjoy the benefits of freedom and can feel the impact. - Clashes of product, startup, corporate, and engineering mindsets. - Many changes, not all of which are well thought or for a good cause. - Incompetent management, leadership, and no direction. - Juggling between corporate policy ethics and flexible results-oriented ethics. - Lack of experience in product development. - Some individuals are overtly protective and can get political. - Poor hiring, stay, exit process. Hiring wrong people, letting go the right ones. - Poor people and product skills.

1.0
26 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Provides lunch. Flexible work hours. Total lack of product adoption results in a laid back work atmosphere

Cons

Company internals are ravaged by politics, intimidation, threats, employees fired, disappeared, leaving, and forced out... there is no business strategy or product development Management and C-level is totally incompetent and only cares about their personal enrichment. Completely corrupt. Internal censorship is commonplace and employee communications are monitored and controlled total lack of accountability can be a plus because employees enjoy free food and income for no work for months or years.

avatar
TenX Response
6y
Thank you for taking the time to give us your feedback. I am sorry to see that your experience at TenX has not matched our intention of being one of the best places you have ever worked. We are happy that you enjoy our flexible working hours and daily catered lunch. From our most recent workplace study, 82% of your colleagues enjoy it too and in fact, we have a higher ratio of employees who love to come in to the office to collaborate with each other; more than the average company. In our recent values survey, 73% of our employees said they are proud to work at TenX because they are surrounded by smart people. We are very proud of our employees who are self motivated to achieve even and aren’t pegged down by structure, which is normal for a startup. With our flexible work hours and unlimited annual leave, we put full trust in our employees to have integrity, honesty and positivity in themselves and their work at TenX. We are sorry this is not the case for you and we hope you take personal care for yourself by taking time to reflect on your work and contributions. We also note your Product feedback, we have just come out of a three-day Product workshop which helped to rally our teams and give us a more defined direction with the launch of Squads. The feedback from the workshop was amazing and we are thrilled to see people stepping up and working on projects far outside their job description. We will also be re-launching OKR’s later this year to give us more guidance and increased company communication and transparency. We applaud all of our hard working, dedicated employees who work tirelessly to help make TenX a success. Thanks again for the feedback, it helps to make TenX an even better place to work. We wish you the best of luck in finding professional and personal happiness.
Viewing 1 - 3 of 41 Reviews

Glassdoor has 42 TenX reviews submitted anonymously by TenX employees. Read employee reviews and ratings on Glassdoor to decide if TenX is right for you.