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Terrence Higgins Trust

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Terrence Higgins Trust Reviews

3.2

48% would recommend to a friend

(55 total reviews)

Richard Angel

45% approve of CEO

39% positive business outlook

Terrence Higgins Trust has an employee rating of 3.2 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Terrence Higgins Trust employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

55 reviews
5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

THT has iven me a few meaningful of work-life. Being a health promotion officer was all about others and as a team, we were very supportive to each other's.

Cons

Volatility of the job as it is subject to tenders etc. Work/life balance was at time difficult because of anti-social shifts.

1.0
1 Sept 2025

Toxic bad management

Recommend
CEO approval
Business outlook

Pros

Some good colleagues and passionate volunteers

Cons

We were given zero direction, any strategic guidance that we were supposedly working towards was vague and devoid of tangible outputs (fundraisers often couldn’t obtain basic information about what we were fundraising towards. Senior staff would often create internal barriers that delayed simple tasks and along with having to manage fragile (and significantly better paid egos), work took much longer than needed to. Mine and similar concerns were dismissed, experiences denied and larger organisational wide issues, were often pushed onto junior staff to resolve. There was a severe lack of internal communication, important information was not shared, which greatly hampered output and quality. There was a widespread sense of dissatisfaction, including a strong sense that THT was not an inclusive space or accommodating to people’s wider needs, and that nods to equality were often tokenistic as also suggested by the removal of the EDI directorate. Colleagues often felt dissatisfied with CEO conduct and expressed attitudes. Overall it was really quite a demoralising experience.

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Terrence Higgins Trust Response
9mo
Thank you for your feedback. We are sorry to learn of your experience while working with us; it not the employee experience we want people to have. We are working hard to ensure that communication improves; we have a regular all staff meetings, a staff forum and union representation. In terms of EDI, we are refreshing our inclusion groups to continue to support staff and live our values. Thank you for taking the time to provide feedback, to help us continually improve THT.
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Glassdoor has 69 Terrence Higgins Trust reviews submitted anonymously by Terrence Higgins Trust employees. Read employee reviews and ratings on Glassdoor to decide if Terrence Higgins Trust is right for you.