Texas Capital Reviews

2.8

33% would recommend to a friend

(509 total reviews)

Rob. C Holmes

34% approve of CEO

39% positive business outlook

Texas Capital has an employee rating of 2.8 out of 5 stars, based on 509 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Texas Capital employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

509 reviews
1.0
29 June 2021
Recommend
CEO approval
Business outlook

Pros

As many reviews have stated - this *was* a great place to work. For 2 decades the bank built a legacy on creating a talent attracting workplace, that really embraced the concept of culture and diversity. Rob has destroyed all of it in his first 2 quarters of leading. He had the same job at JP Morgan for 31 years and is stomping his way around the bank like a toddler that mistakenly got promoted to his first executive position. Go listen to the audio from the first quarter earnings results. He communicates like a hyper man-baby. CFO, Julie Anderson has to clarify every statement he makes like the calm fact-based professional that she is. She should've been CEO. Rob continually disparages TCB's reputation saying our "Brand was tarnished". Does he think he's negging investors perceptions in order to lower the bar for his perceived success? He barks orders to committee members and jokes that they have 2 hours to get back to him or they are fired. Send him back to JP Morgan.

Cons

In his first "Tech Town Hall" to the IT staff, his answer to a question about what he considered culture was "No profanity-removed". Then he giggled like a child looking around the room for approving gazes from his direct reports .He answered a question about promoting diversity in the tech workforce by counting the people of color in the room and on the board, before being interrupted by one of his handlers. The height of the town hall was watching him nearly lose his shorts when someone had tried to record the Teams meeting. Rob C. Holmes is probably an okay banker, but executive leadership skills are not his forte. I'm sure being a little big shot in the big JPMorgan pond that no one ever questioned his tactics and his ideological immunity formed from from his moderate success (at a place impossible to fail) is now a full blown case of Dunning-Kruger syndrome. He began beating the drum of returning to the office on his first day, vaccine or not, still have kids in zoom school? Here's a link to childcare services I can recommend. He ran off top level executive talent almost immediately that our customers revered and trusted. He cherry picked articles about how even companies like google were returning to the office (yes, in September). But he really missed the larger point that the world changed and he is incapable of adapting. He made his entire "operating committee" add their signatures to all future communications about returning to the office like they were signing the declaration of independence?!@# At least 4 of those members have since departed.

1.0
20 Apr 2021
Recommend
CEO approval
Business outlook

Pros

They have potable water and bathrooms in their offices

Cons

Nobody can be this terrible to their employees by accident. Rob (new CEO from JPM) has been recalling employees back into the office since February despite the vaccination efforts just beginning. Rob revoked the previous management's Alternative Work Arrangement promise to allow more work from home after a successful transition during the pandemic. Rob required employees who worked at facilities that were shut down during the ice storm to use PTO. This is despite the fact that many of those people had been coming into the office during the entirety of the pandemic to fulfill essential functions. Many of them suffered severe illness as a result. Rob revoked the ability to cash in accrued PTO upon termination or resignation. Rob sends out gaslighting propaganda pieces with with misinformation about other company's phase-in approaches. For example he cited Google's policy as justification despite the fact that they aren't trying to phase people back in until September and plan on allowing a flexible hybrid model after that. I have no inside information, but I find it hard to believe you can be this terrible to your employees in the span of one quarter unless you have a very short term vision for the company. He wants you to quit because he is repositioning the company to get acquired after the last executive team had a failed merger. Stay away from here, your job won't exist in a year. Better yet try applying to JPM, that's where your job will be end up getting shipped to anyway if you're lucky enough to make the cut.

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Texas Capital Response
5y
Thank you for taking the time to write a post. We are focused on executing our strategic priorities and believe we have a strong value proposition at Texas Capital Bank. We have the best employees in the industry and are well positioned to continue delivering value to our clients, shareholders and other stakeholders. We welcome the opportunity to discuss your thoughts further. If you have not already, please reach out to Human Resources to set up a time to talk.
2.0
4 Oct 2021

October town hall apathy and denial

Recommend
CEO approval
Business outlook

Pros

Some good people still remain.

Cons

One of TCBs core goals is to again become an "employer of choice". Today, there was a 'panel' of people gushing force-fed lines about how great it is and how we already are an employer of choice. Meanwhile, those of us in ops have seen the most talented workforce hemorrhaging out of the door. At least one manager per week is leaving the ops location, often with team members following them later to greener pastures. The great achievement of hiring 700 people this year was mentioned several times today - ignoring the fact that hundreds upon hundreds of people have voluntarily left during the same time period. That net growth they are touting is likely closer to 100, than to 200. Either the leadership team is in denial about these morale and attractiveness issues, or they are purposefully trying to gaslight their own workforce. Those of us in the Ops location are left unrepresented in these so-called town halls, and being fed statements that bear no semblance to the reality we experience.

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