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The Appointment Group

Engaged employer

The Appointment Group Reviews

3.3

50% would recommend to a friend

(50 total reviews)
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Jens Penny

100% approve of CEO

42% positive business outlook

The Appointment Group has an employee rating of 3.3 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Appointment Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

50 reviews
2.0
14 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Exposure to entertainment/corporate travel logistics and gained resilience and patience navigating difficult leadership

Cons

TAG’s organizational culture shows clear signs of dysfunction. Managers frequently failed to follow even simple directions, choosing instead to complain rather than lead. Leadership leaned heavily on micromanagement without providing clear direction, leaving employees uncertain about expectations. Senior management was blunt but lacked tact, producing more friction than clarity, while managers often resorted to petty, passive-aggressive behavior. These same issues extended to the team level. Passive-aggressive behavior and lack of communication were common. The overall culture was sustained by politics, drama, and avoidance of responsibility, leaving little room for true professionalism or growth. Even while working from home, compensation was below industry standards, opportunities for advancement were unclear, and the environment overall was toxic and unproductive

2.0
27 Aug 2025

Leadership and HR Fall Short

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people on my team were collaborative, fun, and supportive. That teamwork made the job more bearable, even when the overall culture was difficult. Good stepping stone for the travel industry

Cons

Leadership frequently acted in ways that felt unprofessional or crossed boundaries, and raising concerns rarely led to any meaningful change. When issues are raised, HR’s typical response is a shrug or “we’ve seen worse,” leaving employees to navigate problems on their own.

2.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The people that work there are nice. Hybrid office. Industry discounts.

Cons

Recently bought out by a private equity firm who seem to be severely cutting costs. All the classic faux pas of a bad workplace: They let go of half the office and now we’re all overworked. Pay increases are minimal. Middle management have no authority or purview to make changes. Lack of reward and recognition.

Viewing 1 - 3 of 50 Reviews

Glassdoor has 50 The Appointment Group reviews submitted anonymously by The Appointment Group employees. Read employee reviews and ratings on Glassdoor to decide if The Appointment Group is right for you.