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The Cake Bake Shop

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The Cake Bake Shop Reviews

1.6

6% would recommend to a friend

(41 total reviews)
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Gwendolyn Rogers

14% approve of CEO

9% positive business outlook

The Cake Bake Shop has an employee rating of 1.6 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The The Cake Bake Shop employee rating is 57% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

41 reviews
2.0
8 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Beautiful location with promising promotions, friendships, and magical moments with guests. There is a vision here of beauty. I do stand by the many genuine recipes and hard work that is performed by the BOH to ensure uniform dishes. They help us make money by ensuring prompt seamless service. Unfortunately, they aren't given enough credit for blowing dishes out of the service line during PDR's or special events. Team work is seen mostly there.

Cons

Management. FOH management is a recipe for disaster. Overworked, underpaid, and not able to stay uniform as a team. Speaking of uniform. They ask that you uphold a very strict uniform policy and often times management comes to work looking disheveled, wrinkly and unkept. Office staff wears sweats/tight leggings with messy buns. Food and Alcohol Orders are unfulfilled so the waitstaff is left as the shield to the guest when something is 86. (which is daily.) If we aren't offering frozen beverages, why is it on the menu? Tipshare/commission taken and a paycheck that does not offer a break down of those service charges. Favoritism amongst many of servers, bartenders, and bakery. ANNNNND last but certainly not least. the main reason people leave.... OUR TIME IS NOT VALUED OR APPRECIATED!!!!! if a Server is scheduled a mid shift and you factor in drive time that is well over an 11 hour shift. No break, no food, no consideration for seating rotation or time out. We feel neglected when business is slow and you keep us on the floor plan for absolutely no reason. it wastes our time, shows us you're not aware, and leaves other servers without money.

2.0
18 Apr 2022

People love the brand, but not working here

Recommend
CEO approval
Business outlook

Pros

People love the brand that has been created and the atmosphere of the restaurants.

Cons

Weird infighting between Managers and upstairs Management folks results in decision making that doesn't make any sense. Random decisions would be made and things would just be "changed" one day with no input from anyone actually doing the work. Lots of pressure on front line staff to deliver a flawless experience for the customers and always appear to be happy, but behind the scenes little is done to make things easier for workers or make them feel appreciated. Lots of "rules" created for every time something would happen or someone would do something wrong, which just makes it difficult for anyone else who works there and comes in and does a good job. Lots of penny pinching going on to find ways to make employees pay for things they shouldn't have to. Big disconnect between how "upstairs" people act / are treated compared to the front line.

2.0
29 Dec 2021

Not good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You make good money in tips.

Cons

They try and take your soul.

Viewing 1 - 3 of 41 Reviews

Glassdoor has 42 The Cake Bake Shop reviews submitted anonymously by The Cake Bake Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Cake Bake Shop is right for you.