The Cheesecake Factory Reviews

Updated 13 Jan 2021

To filter reviews, or .
3.8
72%
Recommend to a Friend
81%
Approve of CEO
The Cheesecake Factory Chairman and CEO David Overton
David Overton
1,258 Ratings
Pros
Cons
  • "Long hours on your feet (as with any job in the industry)(in 200 reviews)

  • "Unnecessary responsibilities for new menu roll-out(in 95 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Assistant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hehehe 

    I have been working at The Cheesecake Factory part-time

    Pros

    Great good enjoyable great benefits

    Cons

    High turnover, nothing else wrong

  2. "Delicous environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Baker in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The Cheesecake Factory part-time for less than a year

    Pros

    gets tons of fresh cake and sweets; easy to start.

    Cons

    probably gonna gain weight if you're a sweet tooth; don't update the menu often

    Continue reading

  3. "happy enough"

    4.0
     

    I worked at The Cheesecake Factory

    Pros

    Family business and good hours

    Cons

    weekend work and late nights

  4. "tmp"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at The Cheesecake Factory full-time for more than a year

    Pros

    Clean and safe environment, very nice people, lots of training, kitchen was supplied with a box of fruit, various coffee, tea and biscuits and a large lunch room

    Cons

    This business is under a lot of new changes with systems which means an increase in workload with minimum staff. Not much room to grow within our branch.

    Continue reading
  5. "Unimpressed"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at The Cheesecake Factory part-time

    Pros

    What can I say? We make good cakes, pretty tasty, not bad, doesn't taste factory made, which is quite delightful.

    Cons

    Sadly, the experience wasn't that great. My boss was a poo and the pay really wasn't worth the hours. Not impressed.

    Continue reading
  6. "I worked at Cheesecake Factory part-time"

    3.0
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at The Cheesecake Factory part-time

    Pros

    This is a very secure company, you never have to worry about losing your job or not making money when you go in. The colleagues that you work with are very nice and outgoing people. The food was awesome also. We got to taste new dishes as they came out every 6 months.

    Cons

    When I worked there, they had secret shoppers. You're on your feet for a period of hours.Too much to remember for over 200 menu items, wearing all white stains easily, and you have to cater to almost every single need the guests wants.

    Continue reading
  7. "The best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Kitchen Manager in Bay Shore, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cheesecake Factory full-time for more than 5 years

    Pros

    The place is full of hard working staff.

    Cons

    The stress level is insane at times

  8. "Great a place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Cheesecake Factory full-time

    Pros

    Food family friendly fun environment

    Cons

    People are absolutely horrible. The end

  9. "Loved it"

    5.0
    Former Employee - Server 

    I worked at The Cheesecake Factory part-time

    Pros

    Great environment and managers are super helpful

    Cons

    I did not have any

  10. "Amazing place to work"

    5.0
    Former Employee - Wait Staff 

    I worked at The Cheesecake Factory part-time

    Pros

    Flexible, good pay, great coworkers

    Cons

    Customers, having to close, short staffed

Viewing 1 - 10 of 2,716 English Reviews