Does The Cliffs pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cliffs employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at The Cliffs. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at The Cliffs?

83% of The Cliffs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cliffs 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cliffs?

Shift Supervisor (8) , Front Desk (3) , Front Desk Staff (3) , Coach (2) , Instructor (2)

What are the pros of working at The Cliffs according to real employee reviews?

"People are great and fun to be around." ((in 5 reviews))

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The Cliffs

The Cliffs Reviews

3.9

83% would recommend to a friend

(32 total reviews)

Mike Wolfert

100% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.1

Culture and values

4.1

Work/Life balance

3.6

Senior management

3.3

Career opportunities

3.2

Compensation and benefits

The Cliffs has an employee rating of 3.9 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cliffs employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

32 reviews

4.0

15 Apr 2025

Shift Supervisor at Cliffs Climbing

Shift supervisor

Recommend

CEO approval

Business outlook

Pros

Work environment is very welcoming and management cares deeply about their employees. Well organized

Cons

Pay could be better and sometimes you work pretty late due to the hours,

4.0

14 Feb 2025

Good

Rock wall belayer

Recommend

CEO approval

Business outlook

Pros

It was a good first job

Cons

Semi disorganized because it's a climbing organization

2.0

27 Mar 2024

Lots of management issues

Shift supervisor

Recommend

CEO approval

Business outlook

Pros

Climbing for free, fun and interesting coworkers, OK place to work if you're a minimally invested college student looking for a side gig

Cons

Constant scheduling issues. The desk was always understaffed on days when we knew it was going to be busy and management didn't listen. Limited mobility. Low and inconsistent pay rate with zero transparency. Management was often WFH with no communicated schedule so it was hard to get a response on time sensitive matters. Management was condescending and passive-aggressive. Firing was haphazard. It was like pulling teeth to get management to make small changes that would greatly improve the working conditions of their staff. It was a relief when I left.

Viewing 1 - 3 of 32 Reviews