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The Custom Companies

Engaged employer

The Custom Companies Reviews

3.8

63% would recommend to a friend

(59 total reviews)

Perry Mandera

63% approve of CEO

63% positive business outlook

The Custom Companies has an employee rating of 3.8 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Custom Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

59 reviews
3.0
15 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Co workers are very nice and professional

Cons

Forced 50 hour work week. Only 10 days off a year. No sick time. Zero work life balance.

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The Custom Companies Response
3y
We appreciate the feedback, however when interviewed it was mentioned the hours per day and that hybrid was not an option. When you accepted employment here, you were told about the hours for the position, the PTO program, as well as all other benefits. You knowingly and willingly accept employment here and then to turn around a criticize for the policies that you accepted seems unjust. Compounded, the employees of The Custom Companies are highly compensated individuals. You also get more dates than 10 days off, plus a full benefit package including health, dental, life insurance, prescription drug card, 401(k) with matching contributions, LTD/STD and other benefits. The company also offers flexibility when employees are in a time of need or facing a personal situation.
1.0
27 Sept 2017

Sales

Recommend
CEO approval
Business outlook

Pros

Entertainment, lots of service offerings

Cons

Very unprofessional, owner puts down employees in front of peers.

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The Custom Companies Response
8y
Thank you for your comments. Our sales team not only continues to grow, but enjoys a low turnover rate and high longevity that rivals most companies in every industry. We are this way because of the professional atmosphere and collegiality we have especially among our sales force. We welcome any prospective employee to come see for themselves---our professionalism has kept us at the top for 32 years in a highly competitive industry!
2.0
18 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Flexibility, company perks I.e. Sporting events and other activities. Pay is on par with the industry. There are no other pros that are worth mentioning.

Cons

Fear of losing your job at all times, the worst internal communication of a company I've ever seen. Management is against you at all times. Fear and intimidation are the rulers here and anyone that falters will be let go.

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The Custom Companies Response
8y
Thank you for your comment. It is unfortunate you seemed to have such a bad experience. Not knowing what department you were in and how long you were at the company it is difficult to address specifics. As far as communication: we have a newsletter that goes to all employees every two weeks with their paychecks (The HR Talk); we have a much larger quarterly newsletter that goes to employees and is posted on our website; most all departments hold meetings at least weekly and those meetings are a 2-way street for communication (to give and receive information); most importantly we have an open door policy that allows people to speak with whomever they wish about their needs and concerns and issues--positive or negative. Employees are always directed to their manager for the quickest and easiest way to address concerns but anyone can speak with the owner and any other member of the management team at any time. As far as other fears that you intimate our employees have...employees generally lose their jobs themselves. If an employee is not performing, they are evaluated, assisted and if necessary placed on an improvement plan to help correct the deficiencies. We have had employees successfully complete these plans and others have not. If employees violate policies they are warned and if the behaviors continue the employee has chosen to not follow policies and is terminated. Our employees enjoy working with others that have good work ethics and follow the rules. Finally, if anything our management leans over backwards to give employees as many chances as possible. We take the time to find and train our staff and want them to be successful We look forward to showing our prospective employees our culture, mission and values and having them join our team!
Viewing 1 - 3 of 59 Reviews

Glassdoor has 63 The Custom Companies reviews submitted anonymously by The Custom Companies employees. Read employee reviews and ratings on Glassdoor to decide if The Custom Companies is right for you.