The Dorm Reviews

3.6

59% would recommend to a friend

(26 total reviews)

John McGeehan

76% approve of CEO

66% positive business outlook

The Dorm has an employee rating of 3.6 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Dorm employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

26 reviews
1.0
26 Jan 2019

Awful Place to work

Recommend
CEO approval
Business outlook

Pros

The only pro is that they pay well

Cons

Awful management that acts like a clique and will retaliate against employers that they don't like. The culture of the company is terrible -- you're always on-call 24/7 and have to deal with managers texting and emailing you at all hours of the nights and weekends. It's near impossible to take any sick or vacation time and pretty much everyone who works there wants to quit. DO NOT get sucked into this terrible company. Clinically, you also have to text clients ALL THE TIME. There is a LOT of hand holding which does not allow for appropriate accountability on the clients' end. Management runs this as a COMPANY who's sole purpose is to make money off of clients' parents.

1.0
29 July 2025
Recommend
CEO approval
Business outlook

Pros

Working in New York City. Being able to leave the office and go for walks with clients, or to a park, you don’t have to sit in an office all day. Free food for the groups no one shows up to, generally always plenty of left overs.

Cons

It will be sold as a pro, you get a computer and phone - this means you are always on the clock and expected to be available (mobile office). A lot of progressive branding, including “gender affirming,” “black lives matter,” and “scholarships for the less fortunate.” I have witnessed judgement, prejudice and ignorance in the face of serving members of the lgbtq+ community. A real disservice and multiple hr issues regarding people of color and clients of color who are often made to be “angry,” “loud,” “threatening.” For all of the trainings they conduct, you would think micro aggressions and racism would have been registered by their leadership and employees by now. Pretty much every “scholarship” case is unsuccessful due to a myriad of reasons. They will sell experience in complex clients, attract those clients and then offer clinicians who are right out of their graduate program, with no experience other than an internship, in some cases not even be 25 years of age and then end up with the blind leading the blind. Everyone gets promoted once a year. So you have “senior” therapists, who have been out of graduate school for one year. Ask yourself, how does a “clinician” with one year of work experience constitute a “senior” anything. In the end all of the workers who have integrity, promise and are capable of thinking for themselves leave and have left. A toxic work environment through and through, with a crumbling infrastructure. Save yourself the trouble and keep it moving. This is not it.

1.0
11 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Decent clinical experience can be gained due to the clientele and their varied mental health challenges.

Cons

The Dorm has a toxic work culture. There's a lot of cliquishness among staff, and the marketing often feels more like a sales pitch than a reflection of what the company can actually deliver. They oversell or lie about their services just to get clients in the door, and once they're in, there’s little focus on actually caring for their wellbeing. Staff are overworked, and there’s a serious lack of training and support. Interns are frequently left to handle client work/run group therapy, even though clients and their families are paying a lot of money for these services. On top of that, The Dorm either doesn't understand basic nutrition or doesn't care. Clients have unlimited access to sugary cereals and snacks, with no regard for how these foods can negatively affect mental health and overall well-being. It’s disappointing to see such a lack of attention to something so fundamental.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 29 The Dorm reviews submitted anonymously by The Dorm employees. Read employee reviews and ratings on Glassdoor to decide if The Dorm is right for you.