The Gap Partnership Reviews

3.1

48% would recommend to a friend

(104 total reviews)
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Ann Marie Costelloe

33% approve of CEO

41% positive business outlook

The Gap Partnership has an employee rating of 3.1 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Gap Partnership employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

104 reviews
5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team culture with supportive colleagues and management. My offers me valuable exposure to global payroll operations across multiple countries, helping build strong technical and compliance knowledge. Work is varied and engaging, I have opportunities to develop professionally. Communication is open, and the overall working environment is positive and collaborative

Cons

Nothing notable to highlight; overall a positive experience.

1.0
31 Mar 2026

The Confidence of the Titanic's Captain, With Similar Results

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you pay attention, you will leave here with an education money can't buy... a front-row seat to exactly how not to lead, build culture, or treat people. Learning what not to do is equally valuable as learning what to do, and this place is a masterclass in the former.

Cons

Advancement here is driven by proximity and likability, not performance or results. When someone reaches the top of the organization from a background with no relevant experience in the company's core function, it tells you everything about how decisions get made and who gets protected when they go wrong. If the company has a standard for skills and expertise, it appears to be applied selectively. Leadership here is skilled at one thing above all else: protecting itself. When difficult situations arise, the response is rarely accountability. It's reorganization and RIF's. Missed goals and failed strategies are absorbed by the employees who had no hand in making them. Critical thinking is welcomed here right up until it inconveniences someone with a title. The people positioned to ask hard questions tend to find themselves quietly moved out. Toxic employees get protected. Hard-working people who genuinely care about the company get discarded. Those who leave tend to either build competing businesses or take their talents to more relevant competitors. After 25 years in business, remarkably few alumni speak fondly of this place. That says everything. The ego here is extraordinary and entirely disconnected from the results. Leadership is convinced it has all the answers, resistant to outside perspective, logic, or common sense, and quick to blame employees for the consequences of its own poor strategy. The confidence would be admirable if it were earned. For a company that talks constantly about moving forward, it spends a remarkable amount of energy repeating the same mistakes. There is a deeply held belief here that the company is special. From the outside looking back, it is less than ordinary in every way that matters except the dysfunction, which is exceptional. If you're someone who keeps your head down and fits the social dynamic, you may thrive here. If you ask questions, document your contributions carefully.

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The Gap Partnership Response
3w
Thank you for sharing this. Eight years is a significant commitment, and we respect that which is why we take feedback like this seriously, even when it's difficult to read. We won't attempt to counter a review written with this much conviction point by point. What we will say is that we recognise the themes you've raised; around how advancement is determined, how accountability is handled, and what happens to people who ask hard questions; are ones that matter deeply to us as an organisation, and ones we are actively working on. We are proud of what The Gap Partnership has built over 29 years, but we are not complacent about the culture we need to sustain that. The best organisations are ones that can hear criticism honestly and act on it. We hope to be one of those. We're sorry your experience ended the way it did. We wish you well.
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Glassdoor has 119 The Gap Partnership reviews submitted anonymously by The Gap Partnership employees. Read employee reviews and ratings on Glassdoor to decide if The Gap Partnership is right for you.