I want to start this off by saying I know plenty of people that have had good experiences here, and I do not direct my comments at the establishment as a whole.
First of all, the management team treats being a "server" as some role that you need years of training to complete or a phd. Those hired as servers have to go through months of cleaning tables and running food with a small percentage of server's tips. I can't remember what the percentage was, but it was a SMALL percentage. 80% of their servers will hang around and chit chat while the support staff is running their food, cleaning their tables, getting their refills, and that's all okay because they write on paper and push buttons on an ipad...
Not to mention, if you are hired as a hostess or a support staff employee, don't count on getting "promoted" to making a livable wage. Ever.
Management would make decisions FOR hostesses about seating parties at specific times, and when the kitchen would get extremely overwhelmed and customers would get pissed, the hostesses had to face the consequences. And for under $10/hour, this treatment sent me home in tears a few times.
There is a lot of high-school-level-drama that the general manager gets involved in with younger employees. Just all kinds of "did you hear ____ likes _____" and "____ went home with ____ last night", and weird snide comments like that. People in their thirties should NOT be involved in petty drama like that. Adults shouldn't in the first place, and especially not at work. But being in a leadership position and engaging in petty drama is incredibly unprofessional and sets a terrible example for the young adults that you are supposed to be leading.
In short, it's a very clique-y environment with unnecessary roadblocks to growth, Plus, problems you have in the workplace are rarely taken seriously.