Pros
Some of the coworkers are really nice and kind people. The job allows you to work remotely as well which is a benefit, and flexible PTO.
Cons
Where to begin. As someone who has worked at multiple agencies, this one has to be the most disorganized I've ever seen. For one, all of the creative and copy staff are freelance, so you're constantly having to explain projects and triple check work and bounce between different people making it difficult to get projects done, and causing a lot of frustration. Some of them don't even work 5 days a week, and rarely join client calls leaving the rest of the team to have to go back and forth between them and the client constantly. There are no project managers at all on staff, so on top of all the other agency tasks, they put the project management work onto the rest of the team which is very time consuming, and if you're not trained in project management it can be quite difficult. Some team members work in the UK, making it hard to effectively collaborate on work and putting pressure on people in the US to finish up the day since they don't work US hours, even though the clients are in the US. The company is incredibly meeting heavy. There are triple the amount of meetings in comparison to larger operating agencies. Many of them surrounding working out "kinks". Something else to keep in mind is that the company pays way below what the average agency pays, for double the workload. Onboarding is also incredibly rushed and stressful as they will throw you in head first on your first week. There are also lots of random side projects you will be asked to complete, and it seems like almost everyone is just trying to figure things out and how to make things more efficient. There aren't streamlined processes for things either. Feels a lot more like a startup than a well established agency. There's not much diversity either, and they lack in some benefits that other companies offer.